1. falselysentient's Avatar
    So I went to a Vodafone store today to buy a new phone and i got the Huawei P9 Lite model. We started it up there and it demanded a change on the system to change to Vodafone compatible mode, and after that, the phone has been stuck for more than two hours on a black screen with a logo that says "EMUI" surrounded by a black circle.

    I don't want to do anything about that without knowing that what i'll do is 100% safe. What solutions do I have to this problem? Thanks in advance!
    11-26-2016 03:22 PM
  2. PapaGary's Avatar
    What solutions do I have to this problem? Thanks in advance!
    1- Take it back to where you bought it and ask for a refund or exchange.

    You're welcome in advance.
    falselysentient likes this.
    11-26-2016 06:19 PM
  3. falselysentient's Avatar
    You sure there's no other way to do that?
    11-27-2016 05:06 AM
  4. PapaGary's Avatar
    Yes. that is the safest solution.
    11-27-2016 09:52 AM

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