1. Android Central Question's Avatar
    Problem with fingerprint scanner

    Lately the fingerprint scanner won't unlock the phone. There's no vibration indicating wrong fingerprint, it just does nothing. When I unlock the phone using PIN it works fine opening top notification panel or scrolling through photos. When I go to settings and fingerprints manager it recognizes my fingerprints without a problem. Even when I lock the phone it works well for couple of times but after a while it stops working again.

    I already switched the phone off and on again but it changed nothong.
    Any advice besides resetting to factory settings?
    Thanks for any help
    02-15-2018 07:12 AM
  2. Maki2707's Avatar
    I have the same problem, have you found a solution?
    03-05-2018 07:09 AM
  3. B. Diddy's Avatar
    I have the same problem, have you found a solution?
    See response in your other thread: How to turn on safe mode on Huawei P9
    03-06-2018 01:58 AM

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