1. carrotwax's Avatar
    I have a Huawei Ascend G312 U8681 ... I did a factory reset multiple times, and now pretty much every major function (installing/upgrading apps, gmail) gives

    android.process.media has stopped. And it aborts.

    This was post rooting, though I didn't do anything major there.

    Is there any way to give an even harder reset?
    02-12-2014 01:51 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! I probably won't be of much help, but the one thing I'd ask is if you have an external SD card inserted. If so, remove it and see if you continue to get these error messages.
    02-13-2014 03:13 AM
  3. carrotwax's Avatar
    Yes, I had removed it once to check. And created another google account to check if any saved info was causing it. Both times I did a factory reset and the same problems occurred.
    02-13-2014 03:21 AM

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