Not sure if this will work, but I was reading on the XDA thread the some Captivate owners had to switch the exploit type to psneuter instead of auto to resolve this issue.
Please disregard........After rebooting I now have it working
HTC Hero S v2.3
get to Step 7 with Auto and it says "mount: Operation not permitted"
get to Step 5 with GB and it says "mount: Operation not permitted"
get to Step 5 with the other two and it says "mount: Operation not permitted"
i'm lost.... z4root didn't work, SuperClick don't work..... just don't know what I'm doing wrong here!