1. Tomas Simkus's Avatar
    Hello,
    I accidentally stopped “"Phone and Messaging Storage" system app and now I don’t know how to enable this app again. Everything is greyed out, and I can’t start this app. Can anybody help me ? My phone is Sony XZ1 running on android 8.0 .
    07-22-2020 07:39 AM
  2. anon(10614692)'s Avatar
    Restarting your phone may help.
    kct1975 likes this.
    07-22-2020 08:57 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! If you force stop an app, it will typically restart on its own when it's needed. If you were to get a call and the caller left a message, the Phone and Messaging Storage app should restart on its own.
    Nostromo79, Morty2264 and kct1975 like this.
    07-22-2020 02:20 PM
  4. kct1975's Avatar
    Restarting your phone may help.
    As my esteemed colleague 'Galactic Zoo' stated... Reboot the phone
    07-22-2020 10:03 PM
  5. Tomas Simkus's Avatar
    Hello,
    Phone and messages works normally. I receive calls and sms . And outgoing calls and outgoing sms also works. But this "Phone and Messaging Storage" system app does not start after reboot my phone (i rebooted many times). I tried to turn off phone for 2 hours...The same...this app does not start. i can't enable this app, because " enable" button is grey and inactive...it's time to do factory reset...I have no other options , i think...
    07-23-2020 02:05 AM
  6. B. Diddy's Avatar
    Are you noticing any issues with storage of voicemails or text messages? If not, then a factory reset probably isn't necessary. I'd only go that far if you're actually having problems with those functions.
    07-24-2020 12:07 AM

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