1. svette80's Avatar
    Have a Moto G7, when connect to pc, SD card drive is shown, open it all files r there except my music and pictures.
    They r displayed and can open via the phone on the SD card. This was working and just started, no system updates prior to this issue.
    01-18-2021 01:18 PM
  2. B. Diddy's Avatar
    When you connect to the PC via USB, are you making sure to swipe down the notification panel, tap the USB notification, and select MTP/File Transfer?
    01-18-2021 08:47 PM
  3. svette80's Avatar
    Yes I am. Doesn't ask mtp just transfer files. Mtp is not a option.
    01-22-2021 02:41 PM
  4. B. Diddy's Avatar
    Do your music and picture folder names have a leading period? If so, make sure "Show Hidden File/Folders" is turned on in Windows File Explorer.

    Otherwise, try unmounting the card, removing it, and inserting it into the PC's SD reader -- can it see those files now?
    svette80 likes this.
    01-22-2021 02:58 PM
  5. svette80's Avatar
    Thanks for the assistance. Left card in phone did unmount and then just did a mount and now those 2 folders now show with others. Just doesnt make sense why all showed except these 2. I would think all or nothing. Thanks again.
    IS there something I need do to close thread or show resolved.
    B. Diddy likes this.
    01-23-2021 05:06 PM
  6. B. Diddy's Avatar
    I'll mark it as solved, but no need to close. Glad it works now!
    svette80 likes this.
    01-23-2021 06:17 PM

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