1. slowmandroid's Avatar
    Hi there

    I have a Samsung Galaxy Note 2 running Android Jelly Bean 4.1.2.

    I find it really off-putting when I'm on a voice call and an SMS comes in and the audio notification sounds through the earpiece interrupting my conversation and ability to hear clearly the person I am speaking to. I am surprised that it does this at all, instead of being intelligent enough to stay silent when a call is in progress, or perhaps vibrate a notification only. I'm more surprised that I don't seem to be able to change any setting to make it behave that way.

    Am I missing something? Is there a way to make it behave more politely?

    08-28-2013 12:44 PM
  2. SpookDroid's Avatar
    Go to the Dialer and hit the Menu button. Go to Settings, Call Alerts and make sure the "Alerts on call" option is ticked off.
    Jodi Keeling and jbl123 like this.
    08-28-2013 12:53 PM
  3. slowmandroid's Avatar
    Go to the Dialer and hit the Menu button. Go to Settings, Call Alerts and make sure the "Alerts on call" option is ticked off.
    Brilliant! Thanks SpookDriod. I would never have found that otherwise. Why they can't give you access to all the settings in Settings I don't know, but hey...

    Thanks again.
    Jodi Keeling likes this.
    08-28-2013 01:56 PM
  4. SpookDroid's Avatar
    Same gripe I have, my friend... It's like walking through a maze trying to find where all the settings are, and this is a maze that SHOULD have a map :P But hey, glad I could help.

    I actually like having the notifications come through when I'm in a call; the one thing I don't like is that, for some reason, while in a call, all notifications come through with the default system ringtone instead of the one I set for each notification type, so I know I got something, but I don't know exactly WHAT. I don't really use my phone to talk that much anyway :P
    08-29-2013 09:51 AM
  5. slowmandroid's Avatar
    Yeah, nor do I but when I do I don't want any extraneous noise getting in the way. On that note, the same thing happens when I am streaming a movie via Google Play - because I am streaming over WIFI I have to have network connectivity on but any notification that comes in sounds in the middle of the film, cutting out the film sound while it goes off. Don't spose there's a way of doing the same when a film is playing is there?
    08-29-2013 12:28 PM
  6. Amber Padgett's Avatar
    You. Are. Amazing. Thank you!
    12-05-2013 06:55 PM
  7. Tampa8's Avatar
    For watching a movie or various other things,
    Best way is to use an app that controls sounds that has a widget. Then you can easily disable or lower the sounds, or pick vibrate. I use Volume Ace, it allows the system go back at a set time in case you forget after doing whatever you were doing to want the volume down or off...
    12-05-2013 08:37 PM
  8. Jodi Keeling's Avatar
    Go to the Dialer and hit the Menu button. Go to Settings, Call Alerts and make sure the "Alerts on call" option is ticked off.
    You saved my life lol thank you very much!
    02-11-2014 09:21 PM
  9. LoriCamp's Avatar
    I use a Samsung S6, and have absolutely no idea as to how this got turned on. I would like a solution to turn off the notification tone while on a voice call. Happens whether I use the phone or am connected via Bluetooth. I have read the directions below, but have no idea what is meant by the dialer. Step-by-Step instructions would be great.
    11-10-2015 10:34 AM

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