Hello all,
I am a sales rep who sells phones. I have an odd customer issue. The customer has a Google LG Nexus 4, with which he syncs his email (shaw) to the standard email application. It's synced using pop3. We have configured all the incoming, outgoing, server settings, etc... With shaw to make sure they're all correct. The issue we are having is that, if his nexus 4 syncs his email, it automatically deletes all emails from the server. His phone is set to NOT delete emails EVER from the server. He has an older LG android device and he still has his email synced to it. The email still comes through perfectly on that one if on Wi-Fi and the nexus 4 is set to NOT sync the email. I've yet to find someone with the same issue. We've gone back and forth with shaw to make sure it's not a server or account issue. We really don't understand what can even be the problem. Any assistance is greatly appreciated.
Posted via Android Central App
I am a sales rep who sells phones. I have an odd customer issue. The customer has a Google LG Nexus 4, with which he syncs his email (shaw) to the standard email application. It's synced using pop3. We have configured all the incoming, outgoing, server settings, etc... With shaw to make sure they're all correct. The issue we are having is that, if his nexus 4 syncs his email, it automatically deletes all emails from the server. His phone is set to NOT delete emails EVER from the server. He has an older LG android device and he still has his email synced to it. The email still comes through perfectly on that one if on Wi-Fi and the nexus 4 is set to NOT sync the email. I've yet to find someone with the same issue. We've gone back and forth with shaw to make sure it's not a server or account issue. We really don't understand what can even be the problem. Any assistance is greatly appreciated.
Posted via Android Central App
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