1. jdholden39's Avatar
    My wife and I decided to join the 21st Century so our grandchildren can text to us and we purchased two Samsung Galazy S4 on Verizon network These are our first smart phones. . Neither phone is able to send or receive text messages. The phones spin for awhile and then finally displays a failure message. Is there anything simple that "newbies" can try to solve this problem? I read one suggestion to turn off WiFi but that didn't help. No other problems have been found so far.
    12-26-2013 05:15 PM
  2. Gekko's Avatar
    they should work right out of the box. i would visit a Verizon retail store and ask one of their "experts".

    good luck.
    12-26-2013 05:35 PM
  3. jdholden39's Avatar
    Thanks. I traveled to a Verizon store earlier today but they told me It would be a 30-45 minute wait. I couldn't wait that long. I'll try to call the store tomorrow and get an appointment for a specific time.
    Hope they can get it working.
    12-26-2013 06:43 PM
  4. Gekko's Avatar
    also - you will probably have more responses if you post your question in this forum -

    Samsung Galaxy S4 - Android Forums at AndroidCentral.com
    12-26-2013 06:50 PM
  5. Tampa8's Avatar
    If it's an MMS text (includes an attachment like a picture), make sure to turn data on.
    12-27-2013 02:06 PM

Similar Threads

  1. Verizon Galaxy S3 - new message
    By atliens in forum Verizon Galaxy S III
    Replies: 2
    Last Post: 12-30-2013, 01:32 AM
  2. Strange texts
    By glossallalia in forum General Help and How To
    Replies: 5
    Last Post: 12-26-2013, 04:33 PM
  3. Settings to block incoming text messages or is there an app?
    By BlackBarryNewb in forum Google Nexus 4
    Replies: 0
    Last Post: 12-26-2013, 04:30 PM
  4. Jelly bean 4.3 can't view streaming video
    By pkavr in forum Legacy Android & Other OS's
    Replies: 0
    Last Post: 12-26-2013, 04:16 PM
  5. Japanese text messages showing question marks - sometimes
    By lostatc in forum General Help and How To
    Replies: 0
    Last Post: 12-26-2013, 02:45 PM