1. jdholden39's Avatar
    My wife and I decided to join the 21st Century so our grandchildren can text to us and we purchased two Samsung Galazy S4 on Verizon network These are our first smart phones. . Neither phone is able to send or receive text messages. The phones spin for awhile and then finally displays a failure message. Is there anything simple that "newbies" can try to solve this problem? I read one suggestion to turn off WiFi but that didn't help. No other problems have been found so far.
    Thanks.
    12-26-2013 05:15 PM
  2. Gekko's Avatar
    they should work right out of the box. i would visit a Verizon retail store and ask one of their "experts".

    good luck.
    12-26-2013 05:35 PM
  3. jdholden39's Avatar
    Thanks. I traveled to a Verizon store earlier today but they told me It would be a 30-45 minute wait. I couldn't wait that long. I'll try to call the store tomorrow and get an appointment for a specific time.
    Hope they can get it working.
    12-26-2013 06:43 PM
  4. Gekko's Avatar
    also - you will probably have more responses if you post your question in this forum -

    Samsung Galaxy S4 - Android Forums at AndroidCentral.com
    12-26-2013 06:50 PM
  5. Tampa8's Avatar
    If it's an MMS text (includes an attachment like a picture), make sure to turn data on.
    12-27-2013 02:06 PM

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