1. simursmack's Avatar
    Hi all-
    I know this problem has been posted to death, but none of the solutions that I have tried have fixed the problem. I am able to pull up my list of contacts, but when I click on a contact I get the message "Unfortunately, contacts have stopped working" and it send me to the home screen. I have a Samsung Galaxy Light running Jelly Bean 4.2.2. The phone worked fine for awhile, then started giving me the error messages. If I do a factory reset, the problem is fixed for a few days, but then the contacts problem persists again. I have tried all of the following:
    1. Clearing the contacts cache
    2. Enabling contacts storage - it already was running and there is no place to "Disable" or "enable" that I can see.
    3. Factory reset - works for a few days and then the problem reoccurs
    4. Change Date settings to a different format
    5. Change time settings to a 24 hr format

    Nothing has worked so far. Any ideas? Thanks!
    01-23-2014 11:17 AM
  2. patruns's Avatar
    Did you try settings/apps and in the menu Reset app preferences?
    simursmack likes this.
    01-23-2014 01:36 PM
  3. simursmack's Avatar
    Thanks for the suggestion, but that doesn't work either.
    01-23-2014 04:43 PM
  4. simursmack's Avatar
    Any ideas on this? I got a second phone from the carrier, and it has the same problem.
    02-09-2014 04:59 PM

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