1. ehitram's Avatar
    I have recently updated to KitKat 4.4.2. Now my phone isnt able to connect to my mobile data network. Internet access is only possible on WiFi now. Has anyone else had this problem?

    Posted via Android Central App
    03-29-2014 06:11 PM
  2. ColbyJvonBrown's Avatar
    The only fix is factory data reset then clear the cached partition. Worked for my moto g don't know if it will work for you but I'm pretty sure every time you update now to a new os then you should reset to fix any problems.

    Posted via Android Central App
    03-30-2014 08:45 PM
  3. wildingo's Avatar
    yes, I have this issue. I upgraded today, and now no connection to mobile data network. I did a factory reset without and it didn't solve the issue :-(
    04-01-2014 11:14 AM
  4. wildingo's Avatar
    OK. On mine it was because the update wiped my "apn" information. You just need to go to Settings>Networks>Tethering & Networks>Mobile Networks>Access point names (put in a name for the APN and then APN value from your carrier--phone them or from their website)
    04-01-2014 11:42 AM

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