[droberts29]

I just picked up the Hisense Sero 8 running 4.4.2 this week, and after 2 days of use and installing only a dozen or so trusted apps, I get an error "Unfortunately, com.vkt.appkeeper has stopped working." The error goes away on its own after a couple of seconds and then repeats at roughly 30 second intervals. I tried rebooting and clearing the cache and data from the Apps control panel to no avail. Finally I uninstalled it, and it doesn't appear to have had any impact on the device's operation. I was unable to find reference to it in Google.. any thoughts?

[TheMapChap]

I have the same problem too - I think its installed by an application from the Play store, as Hisense state it isn't part of their system. What applications do you have installed (beyond the standard Google stuff) ?

[Cathy Bohl]

I just picked up the Hisense Sero 8 running 4.4.2 this week, and after 2 days of use and installing only a dozen or so trusted apps, I get an error "Unfortunately, com.vkt.appkeeper has stopped working." The error goes away on its own after a couple of seconds and then repeats at roughly 30 second intervals. I tried rebooting and clearing the cache and data from the Apps control panel to no avail. Finally I uninstalled it, and it doesn't appear to have had any impact on the device's operation. I was unable to find reference to it in Google.. any thoughts?

Did you find what the problem is and how to fix it.

[John Doe 17]

Hi,

I've been doing some research and it appears that this app is related to an option found in the "Security" settings, called "User Experience Program". This should be at the end of the list.

Whether this setting is ON or OFF, I found that the AppKeeper app will eventually get installed silently. Since it's found in a "UserExperience" folder, I suppose there is a link with the abovementioned option.

Is your device using a Rockchip chipset? It could be a proprietary Rockchip app designed to send statistics. In any case, everything's wrong because:
- There is no info on the "User Experience Program" option. What does it do exactly?
- There is no info on the "AppKeeper" app. What the hell is this doing exactly?
- The app gets installed automatically and silently without notifying the user. Nasty.
- Also, there seems to be no logic as to when the app decides to install. Sometimes never, sometimes immediately and WITHOUT Wi-Fi connection having been enabled at all, sometimes after a couple of hours, days. No idea what's going on.

So it seems this app is already in the firmware and is not downloaded.

Lastly, I don't think this app has anything to do with a BT app. I've never used any BT app.