1. AC Question's Avatar

    I recently bought an SM-G900A. It came with 4.4.2 (NOT 4.4.4) and it is the AT&T version. I have read that you must have an active SIM card on the AT&T network to upgrade via OTA, or get a US BestBuy to do it for you. Both are out of the question for now since I live in Canada.

    Am I stuck with KitKat or is there a way to update it to Lollipop?
    I don't want to root the device or lose my warranty.

    (When I tried to check for updates via software update it said something about 'software update interrupted','you are running the latest firmware' and 'try again in 24 hours')
    09-06-2015 08:55 AM
  2. srkmagnus's Avatar
    Download Kies and try that to upgrade the device. It's a long shot, but worth a try.
    09-06-2015 10:07 AM
  3. AndroidHacker1's Avatar
    ^^ I'm the guest that posed that. Decided to join.

    I tried that and I didn't see any option to upgrade. If you can send me a screenshot of where you check for updates on kies 3. Any other ideas? Any ways to force the OTA from ATT?
    09-06-2015 10:45 AM
  4. AndroidHacker1's Avatar
    09-06-2015 04:13 PM

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