1. Alpha Peddler's Avatar
    Hey there,
    I'm in a little pickle. I updated my Note5 to Marshmallow last week. It required me to set a new password to protect my fingerprints after restart and I set one, but did so without paying attention obviously. Dumb mistake I know. I actually restart my phone rarely, but I ran out of juice on the WE so now I'm stuck on the lock screen with no earthly idea what pw I set. I went for a fingerprint reader because I'm bad with pws, so this one caught me by surprise.

    Any help or do I have to factory reset the phone?
    04-18-2016 10:57 PM
  2. H3aTeRzz's Avatar
    Hi Alpha

    Here's your only option(s).


    Hope this helps!

    04-19-2016 03:57 PM

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