1. hsbdobergirl's Avatar
    How did Android choose those apps to view video? Those particular apps aren't set to anything i.e. 'none set as default'. So I go to settings, apps.....default apps, 'set as default'. I go to my video player and I see 'none set as default'. How do I set the darn app as my default mp4 player? I tried to 'reset app preferences' and it did nothing. I have looked thru multiple forums and every answer is select 'clear default app', however when an app has 'none set as default' that option is greyed out. This is very frustrating. Please help!!! Thanks.
    09-09-2017 09:00 PM
  2. anon(238680)'s Avatar
    I'd say you don't have an app to play MP4 files, at least that the phone recognizes. The fact that you get three choices would indicate there is no default set. Download an MP4 player from the Store and try again.
    09-09-2017 09:37 PM

Similar Threads

  1. Unable to configure OK Google voice detection (Droid Turbo 2)
    By bscallan in forum Motorola Droid Turbo 2
    Replies: 6
    Last Post: 12-25-2017, 08:46 AM
  2. Both my cars not able to activate Hey Google or Bixby
    By nizmoz in forum Samsung Galaxy Note 8
    Replies: 8
    Last Post: 09-15-2017, 03:11 AM
  3. Need help connecting to network with a Samsung Galaxy Core
    By patti24 in forum General Help and How To
    Replies: 3
    Last Post: 09-12-2017, 01:02 AM
  4. with galaxy s7 edge, how to sort chrome bookmarks in ascending order?
    By franciscatan in forum Samsung Galaxy S7 edge
    Replies: 1
    Last Post: 09-10-2017, 06:28 AM
  5. Replies: 0
    Last Post: 09-09-2017, 07:41 PM