1. Duncsisfunks's Avatar
    I have an LG G5 with Virgin Mobile and I recently updated to Android 8.0 Oreo. A few days afterwards my phone all of a sudden says "No SIM card is interested" I was receiving texts up until then even the day that it happened. I exchanged sim cards with my mom's G5 which has Android 7.0 and it worked fine in her phone, however her sim card didn't register in my phone. I believe this is a problem with the Android update but I'm not sure. I've tried removing and inserting my sim card multiple times as well as restarting my phone and turning on and off airplane mode. I'm not sure what to do other than factory reset. Also the phone updates over the air, but since it acts as if there is no sim card I can't connect to the update centre to receive an update. Is there another way to get updates or any suggestions on how to fix this or who to talk to about this issue? Thanks!
    Oreoblows likes this.
    09-30-2018 10:35 PM
  2. Rukbat's Avatar
    Try wifi. Or try contacting LG tech support.
    Duncsisfunks likes this.
    10-02-2018 01:31 PM
  3. Oreoblows's Avatar
    It is the Oreo update... Same thing happened to my phone after getting it...
    10-03-2018 11:28 AM
  4. Duncsisfunks's Avatar
    What did you do, Oreoblows?
    10-03-2018 07:04 PM
  5. Duncsisfunks's Avatar
    LG tech support said factory reset and if that doesn't work send in and pay $200
    anon(10181084) likes this.
    10-03-2018 07:05 PM
  6. Oreoblows's Avatar
    I've done nothing yet as so far, my research has led me to the same two conclusions you detailed and I decided to wait a little and see if they send out a patch to fix the problem THEY created rather than me inconveniencing myself of paying money. But... It's starting to get real annoying.
    Duncsisfunks likes this.
    10-04-2018 09:45 AM
  7. Duncsisfunks's Avatar
    No updates so far. Does Google even know this is a problem they need to fix? Is it worth downgrading back to android nougat? That looks very confusing. IDK.... Anymore ideas though?
    10-14-2018 01:31 AM
  8. katrobot's Avatar
    I have this problem. Any update or is it time to put LG in the bin?
    11-07-2018 03:43 AM
  9. EinvalSledge's Avatar
    Exactly the same problem on my G5 too. Trying a factory reset now to see if that helps...
    12-26-2018 12:37 AM
  10. EinvalSledge's Avatar
    And it worked. I've been running with my phone now for over 2 weeks with no more issues seen. Yay!
    01-09-2019 12:02 PM

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