i have tried changing email and factory reset a couple of times as settings started to dissapeare. every time everything synced exactly the same with never creating a back up. now i have 4 default pics. grey.blue.pink.and green. they all seem to hold different data and i cant even find where chrome is syncing. the problem has followed me from device to device. im certain its my sd card which has to go. is there a way to locate and delete the backup and just reset all apps data and start new. also i have been asked to choose between the same two settings app to change ringtone. im certain someone has planted this problem and have probably made it worse. nothing works right. even search don't search right. there's more problems but that's a start. if its another job for a hammer and go back to smoke signals i am not surprised. please any advice will help.