[AC Question]

Please help, today a message saying my lg key board had stopped working, and sure enough it did. I had shut the screen off to hop on my computer to figure out how to fix the problem not thinking about the fact I needed my key board to get back in to my phone. Then I swallowed my pride and faced the fact that I would have to factory rest my phone to get back into it, this how ever did not work, I have tried all ways I can to rest. Including the holding down the volume (top and bottom button) with the power. This was after hitting the power off and rest option when holding the power button, and yes, i have waited at least 5 mins before trying to turn it back on.