1. AC Question's Avatar
    what happens on a reset
    01-16-2016 11:00 AM
  2. Javier P's Avatar
    Do you mean a factory reset? If so, this process will delete all personal information included in your phone. Make sure you have a backup for anything you don't want to lose so it can be restored after the reset.
    01-16-2016 11:13 AM
  3. neil rothbaum's Avatar
    how about the minutes on the phone
    01-16-2016 11:38 AM
  4. anon(632115)'s Avatar
    Its only phone data that gets wiped. Usage such as minutes is unaffected
    01-16-2016 11:45 AM
  5. Javier P's Avatar
    how about the minutes on the phone
    Oh, forgot about your original question

    I agree with Pugs, the reset will delete only data locally saved in your phone. Don't worry about your contract data.
    01-16-2016 11:50 AM
  6. Rukbat's Avatar
    Minutes and days are kept on a computer at the network ... unless it's a TracFone phone. In that case, you might wipe the minutes and time - it depends on the phone. (Older TracFone phones keep that data in the phone, and on some of them it gets lost if you reset. They've stopped doing that now, so even if you brought your own phone to TracFone you wouldn't lose any minutes or days.)

    Contacts that were entered as Google contacts (not Device or Phone contacts) are synced to your Google account. Emails are kept on the server for an IMAP account. Everything else is lost.

    See Backing up an Android Device and make sure you always keep a backup of anything important.
    01-16-2016 06:23 PM

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