Hello, I'm new here, I searched web for this problem but I can't find anything. My phone's frame cracked causeless. It was on the table and when I take it to my hands I saw that crack. I have a question to you, do you see anything like as that? And second is, I want to send it to guarantee because i think my frame isn't flexible to provide 180 degrees screen. But this phone all parts must flexible because the name of telephone is "G FLEX" . If they say " your device has been out from guarantee via user abuse" what can I do?