1. atmusky's Avatar
    My LG G Pad 8.3 (LG VK810 4G Verizon) is running Android 4.4.2 build 22B (software version VK81022B) and I would like to get the recent Lollipop software upgrade. When I try to do a system update via WiFi, I get the "We were not able to download this update" message. I am assuming this is because there isn't a Sim card installed.

    Is there anyway around this?
    06-11-2015 09:25 PM
  2. colton groters's Avatar
    My LG G Pad 8.3 (LG VK810 4G Verizon) is running Android 4.4.2 build 22B (software version VK81022B) and I would like to get the recent Lollipop software upgrade. When I try to do a system update via WiFi, I get the "We were not able to download this update" message. I am assuming this is because there isn't a Sim card installed.

    Is there anyway around this?
    Lg mobile support tool should do the trick

    Posted via the Android Central App
    06-19-2015 01:27 PM
  3. atmusky's Avatar
    Lg mobile support tool should do the trick

    Posted via the Android Central App
    Thanks for the response. Gave the LG mobile support tool a try and it wouldn't work with the tablet (have latest USB drivers installed and PC shows tablet as a drive with correct name and icon). LG site says the update should be completed via OTA or Via Verizon Software Upgrade Assistant. The Verizon upgrade assistant software (VZW_Software_upgrade_assistant.exe) is supposed be available when the tablet connects to the PC, but it is not there, which again I assume is because there is no SIM in the tablet.

    Anyone have any other ideas?
    06-19-2015 06:17 PM
  4. redtrader1's Avatar
    Ive got the same problem. Bought a LG gpad vk810 from craigslist which had a bad esn and i cant seem to update it.

    Anyway i can do this manually ?
    08-26-2015 04:06 PM

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