Hey guys. I'm going to warn ya'll right now this is going to be a rant. I'm brand new to this forum, and really only posting to see what people think and if i'm alone. If i'm posting in the wrong section i'm sorry, I don't mean to be 'one of those' people.
Let me start off by saying this. I love this phone. (D803, Telus Canadian). The idea of a big screen, amazing battery and almost no bezels is just..wow. I came from an iPhone 4 and if my device worked PROPERLY I would never regret it.
Now, here comes the bad part(s).
So. I buy this device from Telus a few months back. I walk in with my iPhone 4. I wanted a black HTC One. Went into the store, told him I was brand new to Android, That I had an iPhone 4 and to surprise me.
The salesman directs me to the LG G2 and within 5 minutes i'm ready to buy one. It's amazing. The salesman goes out back, and says he has ' just one left in the store, and that i'm really lucky.'
He asks me if I want the LG Quickwindow and showed me how they worked. Hell yes I want that. 10 minutes later i'm out of the store and playing with this beautiful device crafted by god. I had the device for about 3/4 weeks with no hitches at all. The phone was awesome.
Then the problems started. I'll list them all now because I feel like i'm just rambling.
1) Insanely sporadic battery life. I literally go from 2/3 days of not having to charge the device, to 3 hours and it's dead. On a full charge and no different in amounts of use.
2) Air pockets on the back of the device next to the bottom power button. I could literally ' bend ' the phone and hear it creak and crack. When I say bend I don't mean mercilessly bend it, I mean just flex it a little bit to test it's build quality. The same as just holding it firm I guess.
3) CRAZY wonky touchscreen. Now I know this is a semi common issue. But it still sucks. Swiftkey is a nightmare when it acts up as it strings 40 letters when I swipe.
4) Not converting to 4G when LTE goes down. Snow storm yesterday, House full of people with iPhones and smartphones and my dad actually has a G2 too. Snowstorm knocked out the power grid and our LTE went down. My dads phone converted to 4G but mine didn't. Leaving me with a huge texting phone more or less.
I know this is getting long and writing this I feel that i'll get flamed for it. I'm sorry if I'm pushing away potential buyers, or if you guys are sick of my bad grammar or whatever else. But im'a continue.
I take my device into Telus, and of course it's been more than a month so they can't swap it out for another device. I tell the nice lady excatly what's wrong and she says excatly this " it's all normal. I had the device, it sucks. I'll write it all in the report and send it to LG for you. "
They send the device off to LG and give me an HTC One as a loaner.
I get a call 4 days later saying my device is back. I go there super excited. But my dreams are crushed as the lady tells me LG said it 'passed inspection.'
I notice the back isnt creaky anyone so that's a plus right? I say whatever man and go home. Upon getting home and closer examination I realize that the reason for the non creaky back is because LG DIDN'T PUT THE BACK PLATE ON ALL THE WAY. It's literally hanging off on the corner. I snap it back into place and the creaks are back.
So. In short, now I have a device with weird battery, bad network problems, wonky touchscreen and I actually had to get a spudger and pull the back off and put a few pieces of tape by the volume button to fix the creak problem.
I'm reall dissapointed because i'm stuck with this phone for 2 years and I'm paying 70 dollars A month. I'm half minded to send excatly this to LG, but I doubt they'll do anything.
in closing; I'm sorry if this pushes away buyers of this phone. It's not my intention, as when this phone works I LOVE it. But i've been silent about my problems for too long.
What do you guys think I should/can do? Any one else getting these problems? Sorry again for the length/formatting. Our power could go any minute again and I want to get this out asap as i'm pretty frustrated.
Thanks for listening.
-Brandon Shea.
EDIT: Just a bit more information on the battery problem. We are talking about the device being 100% charged, I had 2x battery app installed for a while but this has been happening before and after that. Some weeks I'll have the phone off the charger for days, 30/40 hour battery use. 6/7hours screen on time. (never any games. I don't game on my phone ever.) And other times it'l be 2/3 hours screen on time and it's on 15%. It's really weird and i've tried restoring it. Twice. I've rooted my phone and be bloated using titanium backup. It made it a bit better but not much.
EDIT 2: I said Problems twice in the title. I'm not drunk, Promise.
Let me start off by saying this. I love this phone. (D803, Telus Canadian). The idea of a big screen, amazing battery and almost no bezels is just..wow. I came from an iPhone 4 and if my device worked PROPERLY I would never regret it.
Now, here comes the bad part(s).
So. I buy this device from Telus a few months back. I walk in with my iPhone 4. I wanted a black HTC One. Went into the store, told him I was brand new to Android, That I had an iPhone 4 and to surprise me.
The salesman directs me to the LG G2 and within 5 minutes i'm ready to buy one. It's amazing. The salesman goes out back, and says he has ' just one left in the store, and that i'm really lucky.'
He asks me if I want the LG Quickwindow and showed me how they worked. Hell yes I want that. 10 minutes later i'm out of the store and playing with this beautiful device crafted by god. I had the device for about 3/4 weeks with no hitches at all. The phone was awesome.
Then the problems started. I'll list them all now because I feel like i'm just rambling.
1) Insanely sporadic battery life. I literally go from 2/3 days of not having to charge the device, to 3 hours and it's dead. On a full charge and no different in amounts of use.
2) Air pockets on the back of the device next to the bottom power button. I could literally ' bend ' the phone and hear it creak and crack. When I say bend I don't mean mercilessly bend it, I mean just flex it a little bit to test it's build quality. The same as just holding it firm I guess.
3) CRAZY wonky touchscreen. Now I know this is a semi common issue. But it still sucks. Swiftkey is a nightmare when it acts up as it strings 40 letters when I swipe.
4) Not converting to 4G when LTE goes down. Snow storm yesterday, House full of people with iPhones and smartphones and my dad actually has a G2 too. Snowstorm knocked out the power grid and our LTE went down. My dads phone converted to 4G but mine didn't. Leaving me with a huge texting phone more or less.
I know this is getting long and writing this I feel that i'll get flamed for it. I'm sorry if I'm pushing away potential buyers, or if you guys are sick of my bad grammar or whatever else. But im'a continue.
I take my device into Telus, and of course it's been more than a month so they can't swap it out for another device. I tell the nice lady excatly what's wrong and she says excatly this " it's all normal. I had the device, it sucks. I'll write it all in the report and send it to LG for you. "
They send the device off to LG and give me an HTC One as a loaner.
I get a call 4 days later saying my device is back. I go there super excited. But my dreams are crushed as the lady tells me LG said it 'passed inspection.'
I notice the back isnt creaky anyone so that's a plus right? I say whatever man and go home. Upon getting home and closer examination I realize that the reason for the non creaky back is because LG DIDN'T PUT THE BACK PLATE ON ALL THE WAY. It's literally hanging off on the corner. I snap it back into place and the creaks are back.
So. In short, now I have a device with weird battery, bad network problems, wonky touchscreen and I actually had to get a spudger and pull the back off and put a few pieces of tape by the volume button to fix the creak problem.
I'm reall dissapointed because i'm stuck with this phone for 2 years and I'm paying 70 dollars A month. I'm half minded to send excatly this to LG, but I doubt they'll do anything.
in closing; I'm sorry if this pushes away buyers of this phone. It's not my intention, as when this phone works I LOVE it. But i've been silent about my problems for too long.
What do you guys think I should/can do? Any one else getting these problems? Sorry again for the length/formatting. Our power could go any minute again and I want to get this out asap as i'm pretty frustrated.
Thanks for listening.
-Brandon Shea.
EDIT: Just a bit more information on the battery problem. We are talking about the device being 100% charged, I had 2x battery app installed for a while but this has been happening before and after that. Some weeks I'll have the phone off the charger for days, 30/40 hour battery use. 6/7hours screen on time. (never any games. I don't game on my phone ever.) And other times it'l be 2/3 hours screen on time and it's on 15%. It's really weird and i've tried restoring it. Twice. I've rooted my phone and be bloated using titanium backup. It made it a bit better but not much.
EDIT 2: I said Problems twice in the title. I'm not drunk, Promise.
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