1. ONG CHEE WEE's Avatar
    Hi guys, I need help with my lg g2. The phone suddenly went dead. Cannot be switch on. Used original cable to charge but still can't be switch on. Any advise? I tried to search online but it seems that no 1 is having this problem.
    02-01-2014 11:10 PM
  2. SactoKingsFan's Avatar
    Try to force reboot the phone by pressing power and volume up buttons for 5-10 seconds.

    Sent from my LG-G2 using Tapatalk
    02-01-2014 11:19 PM
  3. ONG CHEE WEE's Avatar
    Tried it, not working at all. The phone don't have any response no matter I hold the power button for how long. And the phone is not charging at all.
    02-01-2014 11:25 PM
  4. ffejjj's Avatar
    You held power AND volume at the same time like Sac suggested?

    My Evo lte Filling the shoes of my HTC One
    02-01-2014 11:36 PM
  5. ONG CHEE WEE's Avatar
    Yes, I held it as mention. Not working, and doesn't show led light when I plug in my phone to charge.
    02-01-2014 11:47 PM
  6. Brandon Shea's Avatar
    it's ded m8. Call LG?
    02-02-2014 12:16 AM
  7. ffejjj's Avatar
    Have you also tried different charge cords? Also how long have you had your phone? I would definitely bring it back to the point if purchase

    Sent from my HTCONE using AC Forums mobile app
    02-02-2014 12:18 AM
  8. ONG CHEE WEE's Avatar
    02-02-2014 12:52 AM
  9. ONG CHEE WEE's Avatar
    Few months old already, no problem at all. It's just suddenly went dead when I plug in the cable to charge.
    02-02-2014 12:54 AM
  10. Craig513's Avatar
    My Lg G2 that is a week old just did the same thing. Did you figure out what to do?
    02-20-2014 07:21 PM
  11. RobotHeaven's Avatar
    Sounds like an electrical spike, which means the electronics are probably fried (ie your phone is dead). Take it back.
    Was there a thunderstorm or anything at the time? Or maybe you have some odd arrangment with your electricals such as using a splitter on top of another splitter
    02-21-2014 07:18 AM
  12. erwaso's Avatar
    This happened to my HTC One X. It was becasue i was charging it in the car while playing dead trigger. Went completely dead when i exited the game to check a text message, just shut off and wouldnt charge.

    AT&T support store said it happens and to not use the phone heavily while charging it, just Maps or texting or something light.

    Use your warranty
    02-21-2014 11:47 AM
  13. thatoneum's Avatar
    Could they still recover the data? That's all I'm worried about.
    07-21-2014 01:17 AM
  14. Dead LG G2's Avatar
    my LG G2 went totally dead just setting on a table overnight. Was not plugged in and battery was charged sufficiently for the night. Ug, will the new one do the same thing??
    12-04-2014 04:26 PM
  15. brutus3750's Avatar
    Mine is dead also, tried the usual to wake it up. Had it since Dec 2013. Called AT&T and they can't do anything since it is fresh out of its 1 year warranty. Called LG and they said they would repair the phone for a price and of course he can't even tell me a ballpark figure, I just have to send the phone in and want 7 to 10 business days for an answer. This is some BS. I never had a phone just completely die for no reason. It wasn't dropped, no water damage or anything...just completely dead. I may try to crack it open and remove the battery to see if that helps.
    01-14-2015 09:05 PM
  16. amandaleena's Avatar
    I'm having this problem too, sadly. Has anyone been able to retrieve their data. Because to be honest, I'm ok with needing to get a replacement phone, but I am definitely not cool with losing all my data I've got almost a years worth of photos on there, and I KNOW I SHOULD HAVE backed them up, but I didn't as I've never had a phone just die on me before.
    01-27-2015 05:38 PM
  17. jlefty69's Avatar
    Worked 4 me thx!!
    10-17-2015 10:37 AM
  18. MelissaSac's Avatar
    Thanks SO much, SactoKingsFan! Your solution totally worked and stopped my personal meltdown in its tracks. thankyouthankyouthankyou
    12-30-2016 08:09 PM
  19. yourtypical's Avatar
    I found a solution take the battery out then put it back!
    09-23-2017 09:12 PM
  20. Awesomezoo101's Avatar
    I've had that with two phones now. One was from a month ago. One was from around a year ago. I brought in the month old one, and the guy said I have to use "official LG chargers". makes no sense, as i have using the other one without for almost the entire time i had it, but ya. I think maybe an bugged update, just a guess.
    02-25-2018 08:04 AM

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