Hi there. New here and I need some help. I am pretty much ready to throw my phone in the middle of the road!
I updated my phone to 4.4 last Sunday. Since the update I can't send or receive pictures (I use the default message app). I get an error every time that says "can not attach file". If someone sends me a picture I get the grey broken picture icon. I took it to AT&T today and they made me do a factory reset and the pics worked for about an hour, but now the same errors. My husband updated his phone tonight because we were trying to figure out if I had a corrupt app on my phone or if it had to do with the update. His phone now does the same thing and will not send/receive pics through texts.
Anyone else have this problem? Anyone have any ideas on how to fix it?
Our phones are not rooted....just factory phones.
Thanks,
DS
I updated my phone to 4.4 last Sunday. Since the update I can't send or receive pictures (I use the default message app). I get an error every time that says "can not attach file". If someone sends me a picture I get the grey broken picture icon. I took it to AT&T today and they made me do a factory reset and the pics worked for about an hour, but now the same errors. My husband updated his phone tonight because we were trying to figure out if I had a corrupt app on my phone or if it had to do with the update. His phone now does the same thing and will not send/receive pics through texts.
Anyone else have this problem? Anyone have any ideas on how to fix it?
Our phones are not rooted....just factory phones.
Thanks,
DS
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