1. AC Question's Avatar
    I currently did factory reset to my lg g2 because my phone was having the touch screen glitches.So then i factory reset my phone and update it and got the lollipop update.So then i open up my lg PC suite and tried to restore my phone, It didn't work because when its rebooting my device somehow automatic wakes up and ruined it.Or i think.All i know is that i cant restore my phone
    Justin Yu1 likes this.
    06-11-2015 01:55 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you saying that the phone shut down unexpectedly in the middle of the Lollipop update? Or that it reboots in the middle of trying to restore using PC Suite?
    06-11-2015 01:26 PM
  3. Justin Yu1's Avatar
    what im trying to stay that when i update my software to lolipop app they said do u want to back it up i said yes.Then when i tried to restore that backup it wont let me
    06-11-2015 01:42 PM
  4. Justin Yu1's Avatar
    btw that person is me
    06-11-2015 01:42 PM
  5. B. Diddy's Avatar
    Does PC Suite give you some sort of error message when you try to restore?
    06-11-2015 02:02 PM
  6. Justin Yu1's Avatar
    yeah it dose and sometimes it takes Hours
    06-12-2015 11:45 PM
  7. B. Diddy's Avatar
    I'm afraid I don't have much else to suggest. You might consider contacting LG support, but I wouldn't be too optimistic about the help they can give.
    06-13-2015 02:28 AM

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