1. Android Central Question's Avatar
    As the title says, the WiFi is stuck on turning on. Already did factory resetting and cleared ram. Also, I cleared the cache, which solved the issue, but 2 minutes later it went back to the problem again and now it doesn’t even solve. Bluetooth works fine though. Any solutions?
    03-25-2019 04:08 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-32897
    03-25-2019 10:57 AM
  3. mieleko's Avatar
    Welcome to Android Central! Does this also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-32897
    I was able to partially solve this issue. I deleted data of some specific applications, in definitions -> Applications, and now the Wifi is turned on. However, if I turn it off, the problem will come back. Now, although the phone has the Wifi turned on and connected to a network, there is no internet whatsoever. Any ideia what it might be?
    03-25-2019 03:41 PM
  4. B. Diddy's Avatar
    Which apps did you delete the data from? If they're apps you installed (rather than preinstalled apps), one or more of those may be the culprit that has to be completely uninstalled.
    03-25-2019 04:22 PM
  5. mieleko's Avatar
    Which apps did you delete the data from? If they're apps you installed (rather than preinstalled apps), one or more of those may be the culprit that has to be completely uninstalled.
    They are pre-installed apps. The data I deleted was in definitions -> apps -> app updates, google play services, google+, home, internet, software update.

    Those were the ones, if I’m not mistaken.

    Besides, I did a factory reset, so if it was from any installed apps, it would be gone afterwards, I suppose, no?
    03-30-2019 08:10 AM
  6. B. Diddy's Avatar
    Have you also rebooted your router, by unplugging its power for about 30 seconds? See this guide for other tips: http://forums.androidcentral.com/amb...-problems.html
    03-30-2019 04:27 PM
  7. mieleko's Avatar
    Have you also rebooted your router, by unplugging its power for about 30 seconds? See this guide for other tips: http://forums.androidcentral.com/amb...-problems.html

    Yes, router is not the problem though. Every other phone works fine with it.
    04-04-2019 11:58 AM
  8. B. Diddy's Avatar
    That doesn't rule out a router setting issue, though. It's not that uncommon for once device to have an issue connecting, while others have no problem.
    04-04-2019 03:42 PM

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