1. tonyvr4's Avatar
    Somehow during the course of importing my contacts from my old phone I accidentally created more than one account.
    In each contact entry is shows two icons for accounts.

    Also, in all the contact entries that I checked, the data is duplicated. For example, if a contact has just name and phone number. That appears twice.

    I noticed that the account drop down shows AT&T Address Book. I I try to change that it displays a message "some contact data may be lost"

    Is there a way I can correct this?
    12-23-2014 01:38 PM
  2. belodion's Avatar
    Have you tried merging them?

    Posted via the Android Central App
    12-23-2014 03:55 PM
  3. tonyvr4's Avatar
    How do I merge contacts?
    12-23-2014 04:21 PM
  4. belodion's Avatar
    I used to know because I did it once but it may have been on one of my Windows phones. It was called Merging, I remember that. Try Contacts, 3-dot menu, Manage Contacts, Join Contacts.

    Posted via the Android Central App
    12-23-2014 05:22 PM
  5. tonyvr4's Avatar
    That is the menu. I am just concerned that I don't loose anything
    12-23-2014 06:52 PM
  6. belodion's Avatar
    If everything is backed up you should be all right. But can't you just delete the account that you accidentally created, as long as all your contacts are in your first account?

    Posted via the Android Central App
    12-23-2014 07:10 PM
  7. xocomaox's Avatar
    Change to custom view and select what you want to display. This may help you with duplicates because it's probably showing contacts from multiple sources.
    12-23-2014 07:17 PM
  8. tonyvr4's Avatar
    How do I get a custom view and what should I be selecting?
    12-23-2014 07:23 PM
  9. lrrowley's Avatar
    Three dot menu, settings, contacts to display. Then choose what contact sources you want to show up. I use this to only show contacts from my Gmail account. Somehow all of my Facebook friends are always synced...

    I'm also wondering if you might have double contacts because you have a copy of them saved to your phone/SIM and then another copy saved to Google
    12-23-2014 10:22 PM
  10. xocomaox's Avatar
    Three dot menu, settings, contacts to display. Then choose what contact sources you want to show up. I use this to only show contacts from my Gmail account. Somehow all of my Facebook friends are always synced...

    I'm also wondering if you might have double contacts because you have a copy of them saved to your phone/SIM and then another copy saved to Google
    My thoughts exactly.
    12-24-2014 07:17 AM
  11. tonyvr4's Avatar
    I think you are right about the double contacts. When I did the transfer/import some of my contacts did not transfer over the first time. I had to do it 2-3 times with other apps before it worked.

    I am still looking for a good contacts backup. I had used mcbackup on my iphone and then imported that vcf to the android.
    Initially it did not transfer anything. After a second attempt it transferred a couple of contacts only and none of the contact pictures transferred even though that option was selected on the iphone

    I don't remember how I actually got the contacts to transfer but it appears that I need to do some cleanup on the android

    Can anyone recommend a working contacts backup app to backup to my pc?
    12-24-2014 09:13 AM
  12. xocomaox's Avatar
    Can anyone recommend a working contacts backup app to backup to my pc?
    I've used Titanium Backup for this in the past.
    12-24-2014 09:56 AM
  13. tonyvr4's Avatar
    I thought Titanium Backup required root?

    I installed Helium backup. Is Titanium better?
    12-24-2014 10:07 AM
  14. lrrowley's Avatar
    I have only ever used Google for contact backup and I think it works great. When I first switched to Android years ago I went into Gmail and cleaned up my contacts so they would sync properly, and it's been working well for me ever since.
    12-24-2014 11:14 AM
  15. xocomaox's Avatar
    I thought Titanium Backup required root?
    It does, maybe you should root?

    I installed Helium backup. Is Titanium better?
    Titanium is the best there is.
    12-24-2014 11:20 AM
  16. tonyvr4's Avatar
    I am looking into root but want to be sure I do it right. Any tips/advice is appreciated.

    On the contacts issue, I found an awesome pc program called Wondershare MobileGo. Among many things, it allowed me to see the phone contacts on the pc. It turns out that the duplication was worst than I thought. Some contacts were duplicated three times, most only two duplications.

    What made fixing it easy is that the contacts photos did not transfer the first time so I added images later on the phone itself. All I had to do was delete the duplicates without photos and now I only have one set of contacts. Although the account is still listed as AT&T Address book instead of google. At least the big problem is fixed. I just need to do some fine cleaning when I have time.

    Thanks
    12-24-2014 01:08 PM
  17. geeyesgee's Avatar
    For removing duplicate contacts, try out the app Contacts Optimizer. It works great.

    Posted via the Android Central App
    xocomaox likes this.
    12-26-2014 04:20 AM
  18. tonyvr4's Avatar
    ... Contacts Optimizer. It works great.
    Awesome. I checked it out and the app found two duplicate entries that I missed
    A great tool but I can' see spending the money on the pro version
    12-26-2014 10:24 AM

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