1. RayOfHope's Avatar
    Lately, anytime I try to start Google Search (main home screen widget) in either voice mode or typng mode, the app starts, then freezes momentarily, then the phone does a shut down and restarts.

    Anyone else experiencing this?

    Running 4.4.2 on Sprint. Keeping my fingers crossed that lollipop may correct, but not holding my breath.

    Thanks to everyone that comments or reads!
    12-23-2014 08:49 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Go to Settings>Apps>All​, select Google Search, and Clear Cache/Clear Data. Now try again.
    12-24-2014 04:14 AM
  3. RayOfHope's Avatar
    Done twice now no chage.
    Google Maps has joined in with the restart when selected
    Google Play Music also started playing back at random volume levels today, too.
    Thanks for the reply, still keeping hope that there is an easy fix for all this.
    12-25-2014 01:14 AM
  4. B. Diddy's Avatar
    Have you tried Safe Mode to see if the problems persist or go away? If they go away, then some app you installed is causing the instability--the challenge then is finding out which one. You may have to uninstall apps one by one until the problem disappears. https://support.t-mobile.com/docs/DOC-11934
    12-25-2014 03:20 AM
  5. RayOfHope's Avatar
    Phone restarts in Safe Mode as well. Is it possible this is due to the Sprint LG G3 update that came trhough in early December?
    01-05-2015 10:29 PM
  6. RayOfHope's Avatar
    Perhaps i am the only person experiencing this. Cleared cache, cleared settings (caused reboot/restart). Google App (Search) sometimes works, sometimes reboots/restarts. Google Maps same way. Not 100% one way or another. Safe mode has no impact. Have tried clearing other caches/apps as well. Anyone out there who can help ?? Trying not to restore to factory settings as I have work apps that will be a ROYAL pain to reload and reset with work.
    01-31-2015 09:22 AM
  7. scotty729's Avatar
    I know you don't want to do a factory reset but it sounds to me like at this point in it that might be your only other option. Just make sure you back all your stuff up. It will fix your issues.

    Posted via Android Central App
    01-31-2015 03:27 PM
  8. RayOfHope's Avatar
    SOLVED !!!

    Found this solution for Google Play issue at this url,
    which worked as follows:

    https: slash slash code.google.com slash p slash android slash issues slash detail?id=65826#makechanges

    This method solved this problem on my phone,samsung galaxy s3 mini
    this method works.
    But, additionally you'd prefer to enter Account settings (android 4.0.4) and select account, properties -> delete account, and re-add it (again old account)
    Thanks again.

    1. Enter Settings
    2. Apps
    3. Select All- tab
    4. Select Google Play Store
    5. Force Stop
    6. Clear data
    7. Return
    8. Select Google Services Framework
    9. Force Stop
    10. Clear data
    11. Restart device
    +1 Enter Google play also close or(do not turn them on)
    the updates thanks to you my friends its sort it out with this


    ####################3
    My LG G3 was experiencing theses issues:

    Google App and Maps causing restart when used
    Google Play not working
    Firefox and Chrome not working (both reported proxy not responding)
    The CW and Fox Now not working properly (sometimes displaying shows other times not)

    Performed as above ( #126 and #139 in above url) throught the restart, then

    11a. Deleted my Google Account on the phone (Tools>Apps and Sync> Select Google Account>Options from upper right dropdown to delete)

    12a, Readded same existing Google Account

    13a. Performed steps 1 through 11 above.

    After second reboot, all appeears Ok.
    02-04-2015 08:59 PM

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