02-11-2017 06:11 PM
35 12
tools
  1. Chris Mania's Avatar
    Hello there! New poster but frequent viewer. Today has been a rough day for me.

    I was just hanging around the house, doing nothing special, when I noticed my Sprint LG G3 just randomly booting. It startled me at first but I thought nothing of it. I'll just wait a minute and it will be up and running.

    Since then, it's been about an hour and I can not get this phone to boot up. I've tried holding the power button, power button + volume up, power button + volume down, and took the battery out and still nothing. I have not installed any custom mods or OS's either. Everything is factory default.

    I can not figure out how to get this thing started and I am starting to freak out a little bit. Does anyone have any suggestions for a man in a dire situation? Thanks in advance.

    -Chris

    EDIT: Plugged it in the computer and it can not be recognized.
    03-17-2015 02:08 PM
  2. xocomaox's Avatar
    It being stuck at the boot screen like that sounds like a soft brick.

    Try this:

    With the Volume Down key held, press and hold the Power key. (This may take more than a few seconds.)

    Release both keys when Recovery mode appears on the screen.
    03-17-2015 03:21 PM
  3. Chris Mania's Avatar
    It being stuck at the boot screen like that sounds like a soft brick.

    Try this:

    With the Volume Down key held, press and hold the Power key. (This may take more than a few seconds.)

    Release both keys when Recovery mode appears on the screen.
    It does boot into Recovery mode.

    What option do you recommend trying first? I would like to avoid a factory reset but I guess it will have to be done as a last resort.
    03-17-2015 03:30 PM
  4. LeoRex's Avatar
    Yeah.... one of my biggest complaints about OEM software is their recovery tools... They are most often 'all or nothing' and your choices are factory reset, clear cache (which is non-destructive) or reboot.

    I forget if the G3's recovery has a cache reset option... try that if available. It won't delete your data so it's worth a shot. Otherwise its factory blastin' time. Which wipes EVERYTHING... including anything you've downloaded, your pictures, etc... which is not necessary, but the stock recoveries all do.
    03-17-2015 03:37 PM
  5. Chris Mania's Avatar
    Tried the cache wipe... nothing changed. Is there anyway I could back up the pictures, videos, and contacts on my phone before a reset?
    03-17-2015 03:42 PM
  6. xocomaox's Avatar
    Tried the cache wipe... nothing changed. Is there anyway I could back up the pictures, videos, and contacts on my phone before a reset?
    I'm not sure if you can. :/ Google photo's should be backing up all of those, as well as Apps, App data and settings, WiFi passwords, even your background.
    03-17-2015 03:48 PM
  7. Chris Mania's Avatar
    I'm not sure if you can. :/ Google photo's should be backing up all of those, as well as Apps, App data and settings, WiFi passwords, even your background.
    Unfortunately I don't save my photos onto Google Drive. I was hoping there was a way to back up files from recovery mode?
    03-17-2015 03:50 PM
  8. xocomaox's Avatar
    Unfortunately I don't save my photos onto Google Drive. I was hoping there was a way to back up files from recovery mode?
    Can you get into download mode? If so there may be hope.
    03-17-2015 04:02 PM
  9. Chris Mania's Avatar
    Can you get into download mode? If so there may be hope.
    How can I do that? Here are my options in recovery mode:
    reboot system now
    apply update from ADB
    wipe data/factory reset
    wipe cache partition
    reboot to bootloader
    power down
    view revovery logs
    apply update from sdcard

    EDIT: Found a tut on youtube. Ill try it.
    03-17-2015 04:04 PM
  10. Chris Mania's Avatar
    It does boot into download mode. Is there a program I can download for the computer to recognize my device? Or should it happen automatically?

    For whatever reason, LG PC Suite is not compatible with my phone (Model: LS990).
    03-17-2015 04:12 PM
  11. Chris Mania's Avatar
    I have found the reason it does not recognize my device. My computer states "CDC Serial doesn't have a driver" and "LGE Android Phone doesn't have a driver." Been attempting to find these drivers with no luck.
    03-17-2015 04:54 PM
  12. xocomaox's Avatar
    03-17-2015 05:15 PM
  13. Chris Mania's Avatar
    This thread has Sprint drivers:
    That's what I've been looking for. It seems that I only need to download the LG Drivers since I am not flashing the device?
    03-17-2015 05:27 PM
  14. xocomaox's Avatar
    Yes, don't go flashing I've what you have! Good luck.
    03-17-2015 05:28 PM
  15. Chris Mania's Avatar
    I installed the LG Drivers, but it doesn't let me access the files in the phone. The phone is recognized at "LG AndroidNet Phone."

    Just can not find a way for my computer to access the file directory on this phone.
    03-17-2015 05:33 PM
  16. xocomaox's Avatar
    Edit: You might be able to pull files using ADB commands. I'm looking for a tutorial on how to do this..
    03-17-2015 05:39 PM
  17. Chris Mania's Avatar
    I was dreading downloading a recovery mod. I guess that is the only option.

    Can I access ADB without one?
    03-17-2015 05:50 PM
  18. xocomaox's Avatar
    I was dreading downloading a recovery mod. I guess that is the only option.

    Can I access ADB without one?
    If you have update from adb as an option, you can run adb commands from that. You need the adb drivers on your PC as well tho.
    03-17-2015 06:00 PM
  19. Chris Mania's Avatar
    If you have update from adb as an option, you can run adb commands from that. You need the adb drivers on your PC as well tho.
    Good catch. Now I just need to find those drivers
    I've only rooted a device once in my life so I'm a little rusty. Is there a reliable place to install those ADB drivers?
    03-17-2015 06:03 PM
  20. xocomaox's Avatar
    Try this adb backup command:

    http://forum.xda-developers.com/gala...-root-t1420351


    You'll needed the Android SDK Manager installed on your PC.

    Sorry, trying to feed you information while out at dinner.
    03-17-2015 06:03 PM
  21. Chris Mania's Avatar
    No need to apologize, you are awesome for helping me.

    I actually already have Android SDK already installed from my previous rooting experience. I'm just not exactly sure what I need to install from that.
    03-17-2015 06:06 PM
  22. xocomaox's Avatar
    03-17-2015 06:07 PM
  23. Chris Mania's Avatar
    Currently downloading all the new packages in SDK manager. Also already downloaded the ADB drivers. I'll see how far I can get when that's all done.
    03-17-2015 06:15 PM
  24. Chris Mania's Avatar
    Looking over this guide and it says, "This will use the defaults to backup only app and device data (not the APKs themselves) to the current directory as 'backup.ab'"
    Do you know if that includes pictures, contacts, and videos? Or is it just apps?
    03-17-2015 06:51 PM
  25. Chris Mania's Avatar
    Another update: My attempt at backing up this device isn't going well. ADB is not detecting my device. When I use the command "adb devices" nothing shows up.
    03-17-2015 07:32 PM
35 12

Similar Threads

  1. Pandora not showing lock screen buttons
    By Nathan Vorhies in forum LG G3
    Replies: 4
    Last Post: 08-19-2016, 07:32 PM
  2. Replies: 1
    Last Post: 03-18-2015, 07:13 PM
  3. Replies: 1
    Last Post: 03-17-2015, 02:53 PM
  4. How do I unlock the screen of my LG G3?
    By AC Question in forum LG G3
    Replies: 1
    Last Post: 03-17-2015, 02:50 PM
  5. Is LG Realm compatible with Safe Link?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 03-17-2015, 01:44 PM
LINK TO POST COPIED TO CLIPBOARD