1. djmattcash's Avatar
    Trying to set up my exchange e-mail account. The security certificate is in a zip file. I saved the zip file to Drive and extracted the files from it. When I go through the steps to install on the G3 it won't allow me to select the individual files to install. They're visible but grey'd out. Any suggestions?
    03-31-2015 07:44 AM
  2. itguyjax8430's Avatar
    Trying to set up my exchange e-mail account. The security certificate is in a zip file. I saved the zip file to Drive and extracted the files from it. When I go through the steps to install on the G3 it won't allow me to select the individual files to install. They're visible but grey'd out. Any suggestions?

    Have you tried these instructions?


    Set Up Corporate Email (Exchange ActiveSync®) - LG G3
    [Device-Specific Instructions]
    Note Contact the Exchange or IT administrator for assistance with server information and credentials.

    From a home screen, tap Apps Apps icon (located at the bottom).
    From the Apps tab, tap Settings.
    Tap Add Account.
    Tap Microsoft Exchange.
    Enter the appropriate Email address and Password then tap Next.
    Enter the appropriate information into the following fields:
    Domain\Username
    Password
    Server
    Ensure the following settings are configured as appropriate then tap Next:
    Note Enabled when a check mark is present.
    Use secure connection (SSL)
    Accept all SSL certificates
    Client certificate
    Port
    If presented with the 'Remote security administration' prompt, tap OK.
    From the Inbox checking frequency field, tap the drop down menu Drop down menu icon (located to the right).
    Tap one of the following:
    Automatic (Push)
    Never
    Every 15 minutes
    Every 30 minutes
    Every hour
    Every 2 hours
    Every 4 hours
    From the Days to sync field, tap the drop down menu Drop down menu icon.
    Tap one of the following:
    Automatic
    One day
    Three days
    One week
    Two weeks
    One month
    All
    Tap (check) any of the following then tap Done.
    Send email from this account by default.
    Notify me when email arrives.
    Sync contacts from this account.
    Sync calendar from this account.
    Sync tasks from this account.
    Sync email from this account.
    Automatically download attachments when connected to Wi-Fi.
    Sync over Wi-Fi only
    If presented with Activate device administrator? screen:
    Tap Activate
    Tap the appropriate Unlock option (e.g. Password, PIN, etc.).
    Note If applicable, review the Password policy then tap OK to continue.
    Enter the required password, PIN or pattern then tap OK.
    Re-enter the password, PIN or pattern then tap OK.
    If desired, enter an account name then tap Next.
    03-31-2015 10:04 AM

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