06-27-2015 04:59 PM
38 12
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  1. rayfornario's Avatar
    Just wanted to hear from other Tmobile customers with the LG3!
    I had the Lollipop update in my notification tray but did not update right away after hearing problems with WiFi calling and other issues. My lollipop notification was gone after a week and when I went to check in settings, they said my phone was up to date running KitKat. I called Tmobile and they stated that they had pulled the update for LG 3 due to problems many people were experiencing.
    Has anyone else heard this from Tmobile?
    04-23-2015 01:09 PM
  2. Chris Dontworryaboutit's Avatar
    Yeah I herd the same. I am also having the WiFi calling issues along with mobile data issues. The signal meter randomly will just go blank with a circle turning like it's looking for a signal. It's not like the signal is weak or anything because seconds prior to noticing this, I have seen full bars of 4g lte. I have to fiddle with airplane mode and turning mobile data on and off and it usually comes back on and that's without moving so it's definitely a problem int he phone. The Wifi calling problem is the same. It just randomly cuts in and out even when there is a strong signal on any other device I use. Hopefully they fix it soon but not holding my breath.
    04-23-2015 01:48 PM
  3. Jmathewg's Avatar
    I am still having the wifi calling issue as well as terrible battery life issue.

    Posted via the Android Central App
    04-23-2015 04:22 PM
  4. winscott63's Avatar
    I did my update through the LG download and have very inconsistent wifi calling. Also lately when I leave wifi to get back on the network it won't connect to the 4glte. I have to turn on airplane mode and turn it back off to get it back on.
    04-23-2015 06:07 PM
  5. austriak's Avatar
    I've had my g3 for 6 days and my battery life has not been great. I barely get 3 hours sot.
    04-23-2015 08:26 PM
  6. Andy Bredemeyer's Avatar
    This is discouraging. Yet at least if T-Mobile recognizes there's a problem, they probably intend to do something about it. I've had sluggish performance for simple tasks like the multitask button, unexplained battery drain and heating up in my pocket, mobile data cutting out randomly, MMS issues. Here's to hoping there's a fix coming, but I won't expect it before late May.
    04-23-2015 08:58 PM
  7. Gdraft#WN's Avatar
    I decided to call T-Mobile yesterday, just to see what they had to say about it.

    The guy on the phone was either a brilliant actor and should get an oscar. Or they are telling their support staff squat.

    After doing the song and dance, and I asked him to look to see if T-Mobile had any notes or remarks about the update.

    He stated "there are no notes OR ANY KNOWN ISSUES with the lollipop update"

    At that point whether he was straight up lying or completely in the dark, I was tired of T-Mobile's BS and hung up.

    Posted via the Android Central App
    04-24-2015 10:28 AM
  8. sojodave's Avatar
    Bluetooth no longer works with my car, wifi calling cuts out on every call, and my battery sucks life like a dyson. Please update this mess Tmobile and fix my phone. Why oh why did I update my phone to Lollipop?
    04-24-2015 10:48 AM
  9. tardus's Avatar
    My battery life is fine. And maybe better than Kitkat. I don't use wi-fi calling anymore since I've had unlimited calling. Perhaps the wi-fi calling and battery life issues are related? It would be good to put up some numbers on your battery usage - a screenshot.

    Just mentioning "terrible battery life" isn't helpful.
    04-24-2015 10:57 AM
  10. tardus's Avatar
    This is discouraging. Yet at least if T-Mobile recognizes there's a problem, they probably intend to do something about it. I've had sluggish performance for simple tasks like the multitask button, unexplained battery drain and heating up in my pocket, mobile data cutting out randomly, MMS issues. Here's to hoping there's a fix coming, but I won't expect it before late May.
    I have none of those issues. It *might* be a rogue app. Did you do a factory reset?
    04-24-2015 10:59 AM
  11. nodzarf's Avatar
    Besides having to factory reset to help with the battery draining after the lollipop update, mms not downloading on the stock messaging app, having to reconfirm my password for wifi multiple times, bluetooth not autoconnecting and having to unlock the phone when opening messages from the notification bar, I'm waiting for the "M" series update.

    Posted via the Android Central App
    04-24-2015 11:05 AM
  12. tardus's Avatar
    Besides having to factory reset to help with the battery draining after the lollipop update, mms not downloading on the stock messaging app, having to reconfirm my password for wifi multiple times, bluetooth not autoconnecting and having to unlock the phone when opening messages from the notification bar, I'm waiting for the "M" series update.

    Posted via the Android Central App
    You're on T-Mobile? You do know this is a LG G3 T-Mobile thread?
    04-24-2015 11:32 AM
  13. drbol's Avatar
    my wifi calling always gives me an error, saying it cannot connect. I switch to another wifi signal and it will connect for a while then give me an error code. I wish I would have stuck with KitKat. Lollipop was hyped up so much and I fell for it. I did a factory reset too and the sluggishness is not as bad it is still noticeable. My advice to anyone thinking of updating is to hold off until another update is sent out to fix these issues. I emailed LG too but only received an automated "we will contact you shortly" response, no one has contacted me. It is such an awesome phone, PLEASE fix it!!!!!
    04-24-2015 11:38 AM
  14. nodzarf's Avatar
    You're on T-Mobile? You do know this is a LG G3 T-Mobile thread?
    Yes so what's your point?

    Posted via the Android Central App
    04-24-2015 11:59 AM
  15. Jmathewg's Avatar
    I called tmobile twice. First time the guy the triubleshooting guy said there was a known issue but lg hasnt released any other details.
    I called again today and another troubleshooting guy said he could not find any known issues and if i was to exchange my device under warranty then there is no guarranty ill recieve a new device.

    Posted via the Android Central App
    04-24-2015 12:55 PM
  16. SchmottyG3's Avatar
    It has been terrible.

    1. Email syncs 24/7 instead of abiding by the specific schedule (out of office hours) I have set, which worked fine before the update. This causes Thunderbird on my workstation to show all my mail as read so I end up overlooking new email.

    2.Email freezes if I uses it to check all three accounts too much. I have to restart the phone.

    3. WiFi shuts off when I when the screen shuts off. There is a setting to prevent that and that setting has been set to prevent that since before the update. Worked fine before, but now its a PITA. I like to stream Pandora and MLB AtBat when I work, as my workstation doesn't have speakers.

    4. This may be related to 3, but text messages and email fail to send, because "I dont' have internet access" even though I'm connected to the same WiFi on a laptop that does have internet access and the hotspot is only 4 feet from the phone with only a keyboard and mouse between them.

    It seems like Lollipop is ignoring some of the settings.
    04-24-2015 03:18 PM
  17. droid_android's Avatar
    when will lollipop come for normal non carrier LG G3?
    04-24-2015 04:56 PM
  18. droid_android's Avatar
    I am using G3 Dual SIM LTE version
    04-24-2015 04:57 PM
  19. Andy Bredemeyer's Avatar
    I have none of those issues. It *might* be a rogue app. Did you do a factory reset?
    Haven't. Should. Will. Thx.
    04-24-2015 06:51 PM
  20. Gdraft#WN's Avatar
    I'm debating about doing a factory reset or trying to revert back to kit kat.

    Has anyone tried the link/steps posted in the "I need help, lollipop lg g3 T-Mobile sucks" (yes it does), thread?

    If I have to go through all of the steps to factory reset and loose data, I would prefer to go to a version that I know works (I had no issues with kit kat, but took the red pill when lollipoop came out)

    I glanced at the thread at xda,...... I really don't want to brick my phone. And that looked a little intimidating

    Posted via the Android Central App
    04-25-2015 11:16 AM
  21. Goosinurwife's Avatar
    It has been terrible.

    1. Email syncs 24/7 instead of abiding by the specific schedule (out of office hours) I have set, which worked fine before the update. This causes Thunderbird on my workstation to show all my mail as read so I end up overlooking new email.

    2.Email freezes if I uses it to check all three accounts too much. I have to restart the phone.

    3. WiFi shuts off when I when the screen shuts off. There is a setting to prevent that and that setting has been set to prevent that since before the update. Worked fine before, but now its a PITA. I like to stream Pandora and MLB AtBat when I work, as my workstation doesn't have speakers.

    4. This may be related to 3, but text messages and email fail to send, because "I dont' have internet access" even though I'm connected to the same WiFi on a laptop that does have internet access and the hotspot is only 4 feet from the phone with only a keyboard and mouse between them.

    It seems like Lollipop is ignoring some of the settings.
    from what ur saying is u didnt do the reset after the update ?
    04-25-2015 01:55 PM
  22. Bob61's Avatar
    After update I didn't do a factory reset, all is fine with my device. Those having a problem may check for old outdated app that may be causing issues post lollipop. If app hasn't been updated since lollipop it could be causing a problem.
    04-26-2015 12:55 PM
  23. SchmottyG3's Avatar
    Do I did not. Will that bring KitKat back?
    04-27-2015 05:04 PM
  24. LoD_Cin's Avatar
    I have the MMS issue. I only receive about 1 out of every 3 messages when in a group message so it's basically unusable. The others just stay in an unable to download cycle. I factory reset my phone and received a new SIM card from a rep at a T-Mobile store but nothing has helped. Tech support said they have seen issues with the G3 update and asked me to turn off VoLTE as a test. I just did it this morning but I haven't had any group messages yet. Hopefully this fixes it until they get a new build out.
    04-28-2015 12:22 PM
  25. LoD_Cin's Avatar
    Update:

    After one day with VoLTE turned off the MMS issues have been better. I didn't completely miss any but I did have one that came through about 3 hours late.
    04-29-2015 08:57 AM
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