I switched the battery, why don't I have any service now?

JackieLG

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May 15, 2015
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Switched Battery, Now No Service!

I have an LG G3 on AT&T. I recently bought an OEM spare battery on eBay for when I am traveling and need to change mine out. It looked just fine and I used it a few times successfully. A few days ago my battery was dying and so I switched it for the eBay battery and when my phone turned back on it said "No Service" and wouldn't connect to anything (WiFi still worked). I waited a few minutes but still wouldn't work. Switched back to original battery and found a wall charger. Even after I powered up using the original battery, phone still said "No Service" and would not connect. I checked the SIM card and everything, no luck. After charging for about 20 minutes the service came back and all was normal again. Today I tried the spare battery again when my original got low. SAME thing happened, phone working fine all day then once I switch to the eBay battery, "No Service". I switched back to my original battery hoping it would do like it did before and find the service eventually. It's been 20-30 minutes and still no service on original battery. I have it charging in the wall to see if that will help re-connect.

Has anyone experienced anything like this? Or have any ideas of what to do? I have reset it a few times, no luck there. Not sure what else to try...

Under "About Phone"--"Network" it says:
Network: Searching for Service
Signal Strength: 0 dBm 0 asu
Mobile Network Type: Unknown
Service State: Out of Service
Roaming: Not Roaming
Mobile network state: Disconnected
IP Address: Unavailable

HELP!!
 

belodion

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Jun 10, 2014
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Welcome to the G3 forum. :)

Also, what is your mobile signal strength normally like? ....Judging not necessarily by the fancy figures in About Phone, but just by the indication in the status bar?

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