You can also go to Settings, Application, Application Manager. Then swipe over to All, select Google Playstore, clear cache, clear data, Force Stop (in that order, Marshmallow is slightly different). Go back and try Playstore again. If this does not clear up the issue, power off your phone, press and hold power down button & power button to get to the phone system menu and select Erase Cache. If that doesn't clear it up, then my friend, Backup all your data....cuz it's Factory Reset (using the same above phone system menu).
Posted via the Android Central App
03-04-2016 08:09 AM