04-11-2016 06:42 PM
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  1. Thud Hardsmack's Avatar
    Thud Hardsmack
    Trusted Member
    Anyone have an answer for not being able to update on Marshmallow? It was fine after the Feb upgrade, but now it won't update with the March 6.0 update. Searching the web it seems it's mostly G3 and G4 on Verizon that suddenly can't update the Kindle app - is there anyone who's had this problem and actually resolved it? I've tried clearing cache, safe mode, disabling, installation via Amazon store, enabling other sources for installing, and various combinations of those. Nothing works, I always end up with the screen below. I haven't tried a factory reset, holding out because I'm not wanting to do that for a single app unless it's absolutely necessary.

    Posted via the Android Central App
    Attached Thumbnails Kindle App is unable to update-5132.jpg  
    04-11-2016 02:04 PM
  2. tube517's Avatar
    tube517
    Have you tried uninstalling and reinstalling the Kindle app?
    04-11-2016 02:39 PM
  3. Thud Hardsmack's Avatar
    Thud Hardsmack
    Trusted Member
    Originally Posted by tube517
    Have you tried uninstalling and reinstalling the Kindle app?
    No, it's disable only. If I could, I would, and I desperately want to.

    Posted via the Android Central App
    04-11-2016 04:56 PM
  4. tube517's Avatar
    tube517
    http://forums.androidcentral.com/lg-...ogle-play.html


    Try recommendations in post#2 by Bdiddy
    Thud Hardsmack likes this.
    04-11-2016 05:25 PM
  5. Thud Hardsmack's Avatar
    Thud Hardsmack
    Trusted Member
    Originally Posted by tube517
    http://forums.androidcentral.com/lg-...ogle-play.html


    Try recommendations in post#2 by Bdiddy
    Negatory Ghost Rider. Also tried deleting download manager cache prior to removing account, no dice. Currently waiting on Amazon to reply on my ticket.

    Posted via the Android Central App
    04-11-2016 06:31 PM
  7. Jk_955's Avatar
    Jk_955
    Might be unrelated, but I had issues updating Amazon apps (Kindle, Appstore etc..) after Marshmallow.

    Found on another forum that you need to have Audible installed. I had it disabled. Once I enabled and updated Audible, I was able to update the others.
    Thud Hardsmack and tube517 like this.
    04-11-2016 06:34 PM
  8. Thud Hardsmack's Avatar
    Thud Hardsmack
    Trusted Member
    Originally Posted by Jk_955
    Might be unrelated, but I had issues updating Amazon apps (Kindle, Appstore etc..) after Marshmallow.

    Found on another forum that you need to have Audible installed. I had it disabled. Once I enabled and updated Audible, I was able to update the others.
    Directly related, actually. I also have Audible disabled; I just enabled it and updated, then hit update on the Kindle and now I'm good to go. Thanks!

    Posted via the Android Central App
    04-11-2016 06:42 PM
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