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  1. brian1269's Avatar
    The camera on my LG G3 D850 has been acting badly lately. When I open it, sometimes it will work for a few seconds, then gets these purple lines across the screen, and usually crashes. Sometimes it won't work at all. This only happens with the rear facing camera (front-facing works fine). I have cleared cache/data, tried to reinstall camera app, even did a factory reset, all to no avail. Has anyone seen this before? Is there any way this could be software and not a hardware issue?
    LG G3 camera failure?-20160503_162027.jpg
    05-06-2016 08:32 PM
  2. spagman's Avatar
    If you have a micro SD card in the phone try removing it.

    If you don't have any problems it's a failing micro SD card.

    If it's not the sdcard you might have to replace ( or have somebody replace ) the camera module.
    05-06-2016 10:44 PM
  3. brian1269's Avatar
    No, don't have an SD card in it. I did have one in it at some point to look at something on it, and that might have been around the time this started, I can't remember for sure. But nothing in it now and problem continues.
    05-07-2016 07:37 AM
  4. cmorty72#AC's Avatar
    My G3 started doing the same thing before the whole screen eventually blacked out. I did factory resets changed batteries out, but too no avail. I eventually got a V10 as a replacement.
    05-10-2016 08:23 AM
  5. the Core's Avatar
    Quite some LG G3 users have this issue. Just read this URL:

    Solution: the paper trick
    LG G3 camera failure?-lg-g3-paper-trick.jpg
    put a piece of paper at the back of your phone, under the cover or case, but you won't have to screw anything open. The paper can have a size of 1x2 cm = 0.4x0.8 inch. The thickness should be about 1 mm so cardboard is better. Put the paper to the left of the camera and beneath the black infrared sensor. Put some tape on it to have it fixed.

    That's it. My phone is running for a month now. If I remove the paper, the flickering occurs again. With the paper, it just doesn't.

    Cor
    05-11-2016 08:06 AM
  6. brian1269's Avatar
    Quite some LG G3 users have this issue. Just read this URL:

    Solution: the paper trick
    Click image for larger version. 

Name:	LG G3 paper trick.jpg 
Views:	63 
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    put a piece of paper at the back of your phone, under the cover or case, but you won't have to screw anything open. The paper can have a size of 1x2 cm = 0.4x0.8 inch. The thickness should be about 1 mm so cardboard is better. Put the paper to the left of the camera and beneath the black infrared sensor. Put some tape on it to have it fixed.

    That's it. My phone is running for a month now. If I remove the paper, the flickering occurs again. With the paper, it just doesn't.

    Cor
    Like I said, it happens when I use the camera. Not on any other screen. I believe you are talking about a different issue.
    05-19-2016 06:39 PM
  7. the Core's Avatar
    But it's worth the try, isn't it? It will just take a minute.

    To test the software, you can download another camera app like Google Camera

    To test the hardware, just screw the black back panels off and unplug the camera and plug in in again.
    05-20-2016 04:58 AM
  8. brian1269's Avatar
    I did unplug the camera and plug it back in, no change. I ordered another camera, installed it, it's doing the same thing. So If it's not the software, and not the camera itself, what else could it be? Has anyone seen this?
    06-06-2016 06:49 PM
  9. notlanding's Avatar
    Same thing is happening to me now. And we're not the only ones. Clearly it's an issue with some update if this is happening to a group of us all at the same time.
    06-13-2016 02:17 PM
  10. brian1269's Avatar
    Same thing is happening to me now. And we're not the only ones. Clearly it's an issue with some update if this is happening to a group of us all at the same time.
    It's driving me nuts. It has not worked for the past several weeks, and tonight it starts working again, was able to take a bunch of pics, it will work for a while, then crash.
    06-30-2016 12:31 AM
  11. brian1269's Avatar
    Same thing is happening to me now. And we're not the only ones. Clearly it's an issue with some update if this is happening to a group of us all at the same time.
    Also, it's not from an update to the OS because I'm on Cricket (AT&T phone) and AT&T will not update it.
    06-30-2016 12:36 AM
  12. belodion's Avatar
    It may be worth asking LG about this one.
    06-30-2016 05:55 PM
  13. brian1269's Avatar
    It may be worth asking LG about this one.
    Ask who at LG? I have called them. The only thing they say is to send it in for repair, which will more than likely cost about as much as the phone is worth. If it's a hardware problem, it is not the camera itself. Can't believe it's an OS issue because I did factory reset. I suppose it could be an app that is interfering with it somehow but find that unlikely since it does the same thing in safe mode.
    07-01-2016 08:29 PM
  14. bar1203's Avatar
    Mine does that too...

    Posted via the Android Central App
    Attached Thumbnails LG G3 camera failure?-91041.jpg  
    07-16-2016 08:09 AM
  15. Brandon2040's Avatar
    The camera on my LG G3 D850 has been acting badly lately. When I open it, sometimes it will work for a few seconds, then gets these purple lines across the screen, and usually crashes. Sometimes it won't work at all. This only happens with the rear facing camera (front-facing works fine). I have cleared cache/data, tried to reinstall camera app, even did a factory reset, all to no avail. Has anyone seen this before? Is there any way this could be software and not a hardware issue?
    Click image for larger version. 

Name:	20160503_162027.jpg 
Views:	14 
Size:	977.2 KB 
ID:	226803
    11-23-2016 01:48 AM

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