1. HeavenLe831's Avatar
    So I held off as long as I could before installing. As SOON AS I installed several of my apps stopped working. After over an hour of being on the phone with Sprint they told me I would have to call LG. UGH! Call LG who can't figure it out because it's a software issues; who then calls google who who says it talks severl houra for my apps to 'catch up' with them update. Really? Anyways the lady was super nice and emailed me a bunch of step-by-step instructions. Wouldn't you know the very last one happened to work. So I am grateful and sharing. And I had already cleared the cache and data from each individual app.

    Next clear the Cache and Data of the Google Play Services. Please be sure you know your password before clearing

    Go to Settings
    Scroll down to the "Device" section, and touch Apps.
    Swipe over to "All."
    Scroll down, and touch the Google Play Services app.
    Touch Clear cache.
    Touch Manage Space, and then touch Clear All Data.
    06-10-2016 11:02 AM
  2. glwilkins's Avatar
    So I held off as long as I could before installing. As SOON AS I installed several of my apps stopped working. After over an hour of being on the phone with Sprint they told me I would have to call LG. UGH! Call LG who can't figure it out because it's a software issues; who then calls google who who says it talks severl houra for my apps to 'catch up' with them update. Really? Anyways the lady was super nice and emailed me a bunch of step-by-step instructions. Wouldn't you know the very last one happened to work. So I am grateful and sharing. And I had already cleared the cache and data from each individual app.

    Next clear the Cache and Data of the Google Play Services. Please be sure you know your password before clearing

    Go to Settings
    Scroll down to the "Device" section, and touch Apps.
    Swipe over to "All."
    Scroll down, and touch the Google Play Services app.
    Touch Clear cache.
    Touch Manage Space, and then touch Clear All Data.
    Did u update all your aps just after the upgrade?
    06-10-2016 11:30 AM

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