Non responsive "bar" 1/4 way up screen (with screenshot)

ebpapen

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Aug 11, 2016
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So today I noticed when i scrolled vertically that my touches would skip and activate on a section on my screen. I narrowed it down to the area shown in the screenshot

Has anyone had this problem or knows how to fix it?

Thanks in advance,
E
 

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B. Diddy

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Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://support.t-mobile.com/docs/DOC-11934

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.