Hi everyone,
My LG G3 D851 keeps rebooting or turning off instantly for no apparent reason. When it turns off, I have to remove the battery for about 30 seconds so I can turn it on again.
This issue occurs only when the phone is not being charged, and most times when I'm activley using it (for instance, upon launching an app). Some apps, like Google Maps, seem to cause reboots more frequently.
After a reboot, it has a higher probability of rebooting or turning off again if I use it immediately after. I also think it happens more often when the battery is low.
Here is what I tried so far :
- disabling GPS, data, wifi
- booting to safe mode
- buying a new battery
- flashing latest stock rom (version 30E)
I feel like I'm out of options. Could this be a "security" feature (phone auto-turning off to prevent damage)? Is there a secret menu option I could disable? Any help would be really appreciated.
My LG G3 D851 keeps rebooting or turning off instantly for no apparent reason. When it turns off, I have to remove the battery for about 30 seconds so I can turn it on again.
This issue occurs only when the phone is not being charged, and most times when I'm activley using it (for instance, upon launching an app). Some apps, like Google Maps, seem to cause reboots more frequently.
After a reboot, it has a higher probability of rebooting or turning off again if I use it immediately after. I also think it happens more often when the battery is low.
Here is what I tried so far :
- disabling GPS, data, wifi
- booting to safe mode
- buying a new battery
- flashing latest stock rom (version 30E)
I feel like I'm out of options. Could this be a "security" feature (phone auto-turning off to prevent damage)? Is there a secret menu option I could disable? Any help would be really appreciated.