1. brancross's Avatar
    My local att says I can pick up on Thursday night and BB replies me I won't receive until June 15th......and the reps online told me I can't cancel my order.... Is that real?

    Posted via the Android Central App
    06-01-2015 09:50 PM
  2. oldschoolsig's Avatar
    I think all you did really is buy a 50 bb gift card....I think if you complain you can get out.
    My bb told me June 5th

    Sent from my LG-D850 using Tapatalk
    06-01-2015 10:01 PM
  3. anon(782252)'s Avatar
    My local att says I can pick up on Thursday night and BB replies me I won't receive until June 15th......and the reps online told me I can't cancel my order.... Is that real?

    Posted via the Android Central App
    It's just an order. They can't deny you from canceling. Did you order online or in store?
    06-01-2015 10:01 PM
  4. brancross's Avatar
    It's just an order. They can't deny you from canceling. Did you order online or in store?
    Online. So can I cancel?

    Posted via the Android Central App
    06-01-2015 10:02 PM
  5. brancross's Avatar
    I think all you did really is buy a 50 bb gift card....I think if you complain you can get out.
    My bb told me June 5th

    Sent from my LG-D850 using Tapatalk
    Why only 50 gift card?

    Posted via the Android Central App
    06-01-2015 10:02 PM
  6. oldschoolsig's Avatar
    You had to put 50 down to preorder ....its a gift card essentially

    Sent from my LG-D850 using Tapatalk
    06-01-2015 10:04 PM
  7. anon(782252)'s Avatar
    Online. So can I cancel?

    Posted via the Android Central App
    I don't see why you couldn't cancel. If you log in to your order on best buy website, don't you have an option to cancel?
    06-01-2015 10:04 PM
  8. SactoKingsFan's Avatar
    You should be able to cancel the order.

    Sent from my LG G2 running CM 12
    06-01-2015 10:49 PM
  9. Jason_A's Avatar
    Mine says "Item can't be cancelled". Looks like you can cancel when you get a pickup notification email, or at the store after it comes in, but you can't cancel ahead of time. If you're having it delivered, you can return it, but again, you can't cancel before it's delivered.

    Posted via the Android Central App
    06-01-2015 10:57 PM
  10. brancross's Avatar
    Mine says "Item can't be cancelled". Looks like you can cancel when you get a pickup notification email, or at the store after it comes in, but you can't cancel ahead of time. If you're having it delivered, you can return it, but again, you can't cancel before it's delivered.

    Posted via the Android Central App
    Yes, the same to my order. So probably I need to wait another 3 more days....

    Posted via the Android Central App
    06-01-2015 11:15 PM
  11. brancross's Avatar
    I don't see why you couldn't cancel. If you log in to your order on best buy website, don't you have an option to cancel?
    On bb website there is "got can't cancel" and it says you can only cancel when you receive

    Posted via the Android Central App
    06-01-2015 11:16 PM
  12. ibcop's Avatar
    Simply don't pick it up if you ordered in store. Granted you still have the $50 gift card but use it towards some headphones or something.

    Some folks that have cancelled had their BB store refund the gift card balance, but ymmv.
    06-02-2015 05:45 AM
  13. Jonneh's Avatar
    Yeah if you don't pick up your item within 7 days of them e-mailing you to say it's ready for pickup, then they cancel it altogether on the 8th day.
    06-02-2015 03:32 PM
  14. JmpnJeronimo's Avatar
    Where are you located and what version phone and carrier did you purchase? I just talked to BestBuy today and they said we look good for the 4th!
    06-02-2015 04:33 PM
  15. dpend's Avatar
    I cancelled with BestBuy today, no problem. I just called the 1-800 number, no issues. My unlocked H815 arrived from Singapore today. :0)
    06-02-2015 07:45 PM
  16. brancross's Avatar
    Where are you located and what version phone and carrier did you purchase? I just talked to BestBuy today and they said we look good for the 4th!
    I am in canton NY. I pre-ordered an att version.

    Posted via the Android Central App
    06-02-2015 10:27 PM

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