08-11-2015 10:44 AM
45 12
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  1. fjd726's Avatar
    Anyone else experiencing excessive heat in the upper part of this phone? Just running YouTube vids for a few minutes and it's getting abnormally hot.
    06-12-2015 04:34 PM
  2. Duncan1982's Avatar
    Nope I was watching a film in bed last night 2hrs and all is fine.

    Regularly use YouTube, videos I watch range from 5mins-1hr+ and zero issue or abnormally high temps.

    Posted via the Android Central App
    06-12-2015 04:37 PM
  3. fjd726's Avatar
    Mine is happening up by the ear piece section. I have had it for 2 days. Pretty sure it's not normal.

    Sent from my VS986 using Tapatalk
    06-12-2015 04:39 PM
  4. frope01's Avatar
    Actually no. Not even a message that I can't brighten the screen due to high temperature like I got on my G3.

    Sent from my sweet G4!
    06-12-2015 04:40 PM
  5. belodion's Avatar
    No heat here. Warmth sometimes, but never heat.

    Posted via the Android Central App
    06-12-2015 05:09 PM
  6. TechGod2014's Avatar
    Mine gets really hot as well. Might need to get it swapped. Its fine doing normal stuff but if I'm watching a video or playing a game it gets hella hot.
    06-12-2015 06:46 PM
  7. DakotaBoy's Avatar
    Do you guys have 'screen off and lock' installed? I noticed mine would heat up below the earpiece after calls. It hadn't done that previous to that app install, uninstalled the app and problem was solved. Could be a coincidence though.

    Posted via the Android Central App
    06-12-2015 06:53 PM
  8. limitbreak09's Avatar
    My first unit gets warm easily even with light use and restarts randomly. So went to at&t and got my replacement and no more issues. So if you still having some heating issues I think you should get a replacement.

    Posted via the Android Central App
    tardus likes this.
    06-12-2015 07:20 PM
  9. TechGod2014's Avatar
    My first unit gets warm easily even with light use and restarts randomly. So went to at&t and got my replacement and no more issues. So if you still having some heating issues I think you should get a replacement.

    Posted via the Android Central App
    I'm gonna get a new one. Only problem is I have a glass screen protector on it.
    06-12-2015 08:31 PM
  10. MDMcAtee's Avatar
    No problem with mine

    Posted with my awesome LG g4
    06-12-2015 08:45 PM
  11. maxburn's Avatar
    Do you guys have 'screen off and lock' installed? I noticed mine would heat up below the earpiece after calls. It hadn't done that previous to that app install, uninstalled the app and problem was solved. Could be a coincidence though.

    Posted via the Android Central App
    I do but I didn't see it called out in the battery app shaming section. I'm going to remove it just because it's unnecessary on the G4.
    06-13-2015 05:49 AM
  12. BBSeattle's Avatar
    Take it back.
    frope01 and tardus like this.
    06-13-2015 08:14 AM
  13. TechGod2014's Avatar
    I wonder if the heating-up issues has anything to do with the poor battery life some are reporting?? Also, has anyone performed a factory reset and has had any success? I'm about to do one now as a last ditch effort before I return mine. I'm hoping it works since I already installed my screen protector on it and will lose my money. Mine gets really hot for no reason at all. It was heating up while I was on the phone with Tmobile. I will report back if it works but I have no faith in the process.
    06-13-2015 10:51 AM
  14. limitbreak09's Avatar
    Like I said from my previous post I had the same heating problem. Did a factory reset and it didnt solve the issue. Was using it for 3-5 mins with minimal use and it gets warm, especially the camera side weird. And was only getting 2-2.5 hours of sot. So i decided to get a replacement and voila! problem solved. No more heating issues and Im getting a good 4 hours of sot with my regular use. Very happy and satisfied with G4

    Posted via the Android Central App
    tardus likes this.
    06-13-2015 10:56 AM
  15. TechGod2014's Avatar
    Like I said from my previous post I had the same heating problem. Did a factory reset and it didnt solve the issue. Was using it for 3-5 mins with minimal use and it gets warm, especially the camera side weird. And was only getting 2-2.5 hours of sot. So i decided to get a replacement and voila! problem solved. No more heating issues and Im getting a good 4 hours of sot with my regular use. Very happy and satisfied with G4

    Posted via the Android Central App
    I'm averaging 3.5 to 4 hours of SoT myself. Plus that's the norm if you look at youtube reviews. I was hoping to get like 6-8 SoT like some have reported. I'm not a heavy user. I just surf the web, youtube, A.C. and stuff like that. Not too big on gaming on the phone but I've tried it a few times. I definitely expected better battery life but quad HD screens is probably the biggest culprit. I'm sure that's why LG is giving everyone a free battery.
    06-13-2015 11:25 AM
  16. fjd726's Avatar
    I actually do get those messages along with the heating issue. I have the Verizon version. May have to return this unfortunately.
    06-13-2015 04:12 PM
  17. fjd726's Avatar
    Actually no. Not even a message that I can't brighten the screen due to high temperature like I got on my G3.

    Sent from my sweet G4!
    I actually am getting that messsge on mine. Brightness isn't bright enough in bright sunlight, and it won't let me up it. I may have to return this unfortunately due to these heating problems.
    06-13-2015 04:14 PM
  18. rsbenedict's Avatar
    I had the heating issue on my original TMO G4. It was near the top behind the buttons. The buttons got very hot and so did the screen. Funny thing is that the area above the battery wasn't that hot. I'm assuming the processor is near the top of the phone. My battery indicator said that the temp was >107F and at times it was up to 117F. Usually watching videos or watching periscope or playing tune-in radio would do it. It could go from 80F to over 100F in a matter of minutes.

    Taking out the battery, it didn't feel incredibly hot like the buttons or glass.

    I returned mine for a new one and it still gets a bit warm, but I wouldn't say hot. I don't think it's registered hotter than 100F so far, but have only had the new phone for 24 hours. Also, my old phone didn't have the TMO update and the new one installed it upon turning the phone on. So I don't know if that made a difference.
    06-14-2015 11:29 AM
  19. limitbreak09's Avatar
    I had the heating issue on my original TMO G4. It was near the top behind the buttons. The buttons got very hot and so did the screen. Funny thing is that the area above the battery wasn't that hot. I'm assuming the processor is near the top of the phone. My battery indicator said that the temp was >107F and at times it was up to 117F. Usually watching videos or watching periscope or playing tune-in radio would do it. It could go from 80F to over 100F in a matter of minutes.

    Taking out the battery, it didn't feel incredibly hot like the buttons or glass.

    I returned mine for a new one and it still gets a bit warm, but I wouldn't say hot. I don't think it's registered hotter than 100F so far, but have only had the new phone for 24 hours. Also, my old phone didn't have the TMO update and the new one installed it upon turning the phone on. So I don't know if that made a difference.
    Mines just started to get warm again especially the top part as well and not the battery.. But its not as bad as the first unit that I got so thank god. I've notice that it gets warm when Android system go past 15%. Its normally around 5-10 % but for some reason is starting to go around 15% and more again and it gets warm with light use. Hopefully they will patch things up.

    Posted via the Android Central App
    06-15-2015 05:43 PM
  20. kikaytrekkie's Avatar
    Maybe a late reply but thanks to your post i knew i was not alone.
    Yes, i did experience serious heat issues onbmy g4 a month in. I have a later issued/sold (not first batch) lg g3 with more aps in it but does not experience such high temps while browsing on data/4g and excessively quick battery drain.
    Back to the g4 - i brought it in at the service center as always they blame my usage etc but the g4 doesnt even heat up when ivwatch videos on youtube ir viki. So when my voice was going higher at the service center all they could do was what they call a "software" reset. It's essentially the same as a hardware reset but they did it on their computer.
    No heating issues so far. I suggest this "software reset" and for all of us not to use the internal memory of the phone to its last 8gig. This was the last condition of my phone before i sought assistance. Our stored stuff is always on queue so this uses up ram/battery which will cause additional heat.
    Hope this helps.
    07-12-2015 06:10 PM
  21. anon(661246)'s Avatar
    I had hot spot on for ten minutes and it reached 118f. Id rather chip and phone manufacturers work on heating issues rather than best specs
    07-13-2015 12:16 AM
  22. andtoig's Avatar
    I have a brand new T-Mobile Branded G4, and I am consistently having this issue. The top of the phone, near the earpiece gets uncomfortably hot. This also seems to be killing the battery. I have yet to make it through a day without charging.
    07-24-2015 09:27 AM
  23. Kr0m's Avatar
    I notice it gets pretty warm/hot up near the buttons during extended use, which during this time the battery drains like crazy. I've learned to be conscious of keeping brightness as low as possible (but still able to see everything) , kill unneeded/unused background processes and apps that I'm finished using for a period of time. Seems to help.. A pain but now that I've trained myself to do this, it's not so bad. Battery and Temps seem to stay decent with ambient Temps are low. Not sure if it's a venting issue or what.

    Sent from my LG-H812 using Tapatalk
    07-24-2015 10:18 AM
  24. GTS21's Avatar
    Yep, same problem with my Verizon G4
    07-24-2015 01:50 PM
  25. Bowmanspeer's Avatar
    Anyone else experiencing excessive heat in the upper part of this phone? Just running YouTube vids for a few minutes and it's getting abnormally hot.
    My G4 is 6 days old. Glad I saw this post. Today I had navigation on going home from work. Went to TMO store and handed hot phone to associate. She wondered what I was doing. Of course. She wanted me to bring in box and receipt for exchange. That, I will do.

    Edit; Friday night I boxed up the G4 with the receipt. Took it in to the store yesterday. The rep treated me like I didn't know anything about these devices but ran diagnostic on his computer which produced nothing. I managed to keep from blowing up on him and walked out. He just didn't comprehend the difference between warm and hot. I did a factory reset then didn't let the app flood go by itself. I selcted a few then did reboot. Then repeated till I had what I wanted on here. Right now, I have 7 hours up time with near 4 hours SOT. I couldn't do that a few days ago
    husslord likes this.
    07-24-2015 06:36 PM
45 12

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