1. sfbates's Avatar
    My home set up is AT&T Uverse gateway with a TP Link dual band router. All my devices but my G4 ran great on either band. I found this article from phnadroid, installed the app and my wifi is quicker than ever, no issues.
    http://phandroid.com/2015/05/13/comc...-lollipop-bug/
    belodion likes this.
    06-17-2015 09:19 PM
  2. bauger34's Avatar
    This fixed my wifi issues as well. Still don't like how it leaves an open vpn connection to my phone.

    Posted via the Android Central App
    06-17-2015 10:02 PM
  3. fgcchevy's Avatar
    This worked 4 me also!
    06-18-2015 08:19 AM
  4. effreyj's Avatar
    I had the same problem and this fixed it for me as well. I'm glad it's just an issue with Comcast and not with the phone. I'm switching from Xfinity to Fios when I move in 2 months anyway.
    06-18-2015 08:23 AM
  5. effreyj's Avatar
    It's funny that my wife's Moto X, also on Lollipop, doesn't have this same issue on the same Wifi network.
    06-18-2015 08:26 AM
  6. djh2011's Avatar
    Just applied this fix. Amazing. Thanks for the link.
    06-22-2015 11:42 AM
  7. Amy Barnicoat's Avatar
    please help me! i just got my brand new LG G4 and out of the box it has had wifi problems, it connects it shows its full or half but net works for 2 mins then stops I have tried so many things, changing my router channels which didnt work , hard reset phone, that didnt work. turn wifi off and on that didnt work. updated phone to 5.1 that didnt work. tried that app people have been saying to use to fix wifi problems but that didnt work it seemed to work for a min but then it stopped again, im not sure how to use that app anyway. can someone help me and explain what I should do? im also planning to root my phone maybe I should do that will that fix it? someone help me
    08-31-2015 06:16 AM
  8. KPMcClave's Avatar
    please help me! i just got my brand new LG G4 and out of the box it has had wifi problems, it connects it shows its full or half but net works for 2 mins then stops I have tried so many things, changing my router channels which didnt work , hard reset phone, that didnt work. turn wifi off and on that didnt work. updated phone to 5.1 that didnt work. tried that app people have been saying to use to fix wifi problems but that didnt work it seemed to work for a min but then it stopped again, im not sure how to use that app anyway. can someone help me and explain what I should do? im also planning to root my phone maybe I should do that will that fix it? someone help me
    Are you by any chance connecting to a 5 GHz network? I have had, and others have mentioned as well, reliability issues when connecting at 5 GHz. If you can connect to the 2.4 GHz band instead, this may "miraculously" fix your issues.

    I've even had issues with our Roku 3 buffering and blacking out entirely when on our 5 GHz band. I don't understand why this is happening, becuase it seems a fairly new annoyance, and obviously isn't limited to just my G4. Historically, I've split all of our stuff to try and keep things moving smoothly on the network. Devices that were stationary and close to the router got 5 GHz, stuff that went upsatirs a lot got 2.4 for the longer reach. 5 GHz now seems too unreliable to use for some stuff.

    Anyway, try switching to 2.4 GHz (your router may not indicate 2.4 GHz but will indicate 5 GHz...so its the other one). Good luck.
    sswitzer likes this.
    08-31-2015 07:01 AM
  9. RocketFoot's Avatar
    Are you by any chance connecting to a 5 GHz network? I have had, and others have mentioned as well, reliability issues when connecting at 5 GHz. If you can connect to the 2.4 GHz band instead, this may "miraculously" fix your issues.

    I've even had issues with our Roku 3 buffering and blacking out entirely when on our 5 GHz band. I don't understand why this is happening, becuase it seems a fairly new annoyance, and obviously isn't limited to just my G4. Historically, I've split all of our stuff to try and keep things moving smoothly on the network. Devices that were stationary and close to the router got 5 GHz, stuff that went upsatirs a lot got 2.4 for the longer reach. 5 GHz now seems too unreliable to use for some stuff.

    Anyway, try switching to 2.4 GHz (your router may not indicate 2.4 GHz but will indicate 5 GHz...so its the other one). Good luck.
    I have also had good luck with the 2.4 network but my wifi calling only seems to work on the 5 GHz network.
    08-31-2015 07:33 AM
  10. sswitzer's Avatar
    I have also had good luck with the 2.4 network but my wifi calling only seems to work on the 5 GHz network.
    I believe that's because 5ghz is a better (less error bits) signal than 2.4, but it can't reach as far and it can't do as well through thick/hard walls.
    08-31-2015 09:54 AM
  11. JayWill's Avatar
    Regarding AT&T U-Verse and their Motorola gateway, I solved my wifi issues by putting it in IP Passthrough mode and shutting off all wifi (I had this off previously but was still having issues letting the AT&T gateway handle my network's routing functions), NAT and security functions. Only my TV boxes are connected to the AT&T gateway, and my internal network is all behind my Netgear router with both wired and wireless connections, handling security and DHCP functions. After I did this my 5ghz connectivity and speed improved dramatically, although I don't know enough about internet routing to understand why. It also resolved issues I was having downloading Apps from the Play Store, which is originally what led me to seek out this solution in the first place.

    Anyhoo, here's the walkthrough I followed to do it: How do I setup bridge mode in the Motorola NVG589? AT&T U-Verse FAQ | DSLReports, ISP Information

    It may work for you as well and avoid having to run an additional app on your G4 if you care to.
    sswitzer likes this.
    08-31-2015 11:39 AM
  12. Amy Barnicoat's Avatar
    Are you by any chance connecting to a 5 GHz network? I have had, and others have mentioned as well, reliability issues when connecting at 5 GHz. If you can connect to the 2.4 GHz band instead, this may "miraculously" fix your issues.

    I've even had issues with our Roku 3 buffering and blacking out entirely when on our 5 GHz band. I don't understand why this is happening, becuase it seems a fairly new annoyance, and obviously isn't limited to just my G4. Historically, I've split all of our stuff to try and keep things moving smoothly on the network. Devices that were stationary and close to the router got 5 GHz, stuff that went upsatirs a lot got 2.4 for the longer reach. 5 GHz now seems too unreliable to use for some stuff.

    Anyway, try switching to 2.4 GHz (your router may not indicate 2.4 GHz but will indicate 5 GHz...so its the other one). Good luck.
    I tried both. 2.4 GHz and 5 GHz its both the same.
    08-31-2015 04:27 PM
  13. JayWill's Avatar
    I tried both. 2.4 GHz and 5 GHz its both the same.
    Your phone could have a hardware issue, so you could consider exchanging it depending on how you obtained your G4, but it could be a specific compatibility issue between the G4 and your wifi router and/or network configuration depending on your ISP and equipment.

    I'd suggest you make sure you're running your router's most recent firmware version. If not, download it and follow the manufacturer's instructions on how to flash it. If that doesn't work you could also try a hard reset of your router and set it up again. I'd first go somewhere else with wifi and see if you experience similar problems. That will help narrow down whether it's your particular phone or your wifi equipment and/or configuration.
    KPMcClave likes this.
    08-31-2015 04:52 PM
  14. KPMcClave's Avatar
    Your phone could have a hardware issue, so you could consider exchanging it depending on how you obtained your G4, but it could be a specific compatibility issue between the G4 and your wifi router and/or network configuration depending on your ISP and equipment.

    I'd suggest you make sure you're running your router's most recent firmware version. If not, download it and follow the manufacturer's instructions on how to flash it. If that doesn't work you could also try a hard reset of your router and set it up again. I'd first go somewhere else with wifi and see if you experience similar problems. That will help narrow down whether it's your particular phone or your wifi equipment and/or configuration.
    That's all great advice.
    08-31-2015 09:02 PM
  15. Amy Barnicoat's Avatar
    Your phone could have a hardware issue, so you could consider exchanging it depending on how you obtained your G4, but it could be a specific compatibility issue between the G4 and your wifi router and/or network configuration depending on your ISP and equipment.

    I'd suggest you make sure you're running your router's most recent firmware version. If not, download it and follow the manufacturer's instructions on how to flash it. If that doesn't work you could also try a hard reset of your router and set it up again. I'd first go somewhere else with wifi and see if you experience similar problems. That will help narrow down whether it's your particular phone or your wifi equipment and/or configuration.
    updating firmware version if it donst work then im not bothering anymore, something is wrong with LG here so many people getting this problem , is this happening with S6s as well?
    Update! it didnt work!. had it. taking this back hate it so much. is it worth trying again? or just get another phone or wait?
    09-01-2015 01:02 AM
  16. sswitzer's Avatar
    updating firmware version if it donst work then im not bothering anymore, something is wrong with LG here so many people getting this problem , is this happening with S6s as well?
    Update! it didnt work!. had it. taking this back hate it so much. is it worth trying again? or just get another phone or wait?
    Take it to the store and see if it works with their WiFi. If it does then you can solve your issue by working with/replacing your router; otherwise other phones may have the same problem. If it doesn't then it means either your phone or your phone apps are the problem.
    09-01-2015 09:57 AM
  17. Amy Barnicoat's Avatar
    Take it to the store and see if it works with their WiFi. If it does then you can solve your issue by working with/replacing your router; otherwise other phones may have the same problem. If it doesn't then it means either your phone or your phone apps are the problem.
    bought it over seas, im rreturning it, my other phones dont have this problem no one has this problem only my lg g4
    09-02-2015 03:06 AM

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