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  1. AC Question's Avatar
    The Wifi sign keeps flashing but I cannot turn off the WIFI. It says Turning Wifi On but it does not and does not show any wifi routers.The button wont slide to off.
    I have tried to reboot to factory reset and also removing the battery & restarting.
    Any ideas.
    It is a new LG G4 Dual Sim.
    Thank you
    08-06-2015 01:09 PM
  2. sswitzer's Avatar
    The Wifi sign keeps flashing but I cannot turn off the WIFI. It says Turning Wifi On but it does not and does not show any wifi routers.The button wont slide to off.
    I have tried to reboot to factory reset and also removing the battery & restarting.
    Any ideas.
    It is a new LG G4 Dual Sim.
    Thank you
    That's the first I've heard of that problem; I'd take it into your carrier and get them to look at it. From some googling about a month ago (to help someone else out with an odd WIFI issue... http://androidforums.com/threads/sim...oblems.738513/ ), I think the SIM card may be at fault.
    08-07-2015 12:22 PM
  3. Nick Brennan's Avatar
    I was just going to post this thread. This is happening to me also. Exact same thing. About to return the phone. I can't even use wifi because it's stuck flashing trying to turn on.

    Sent from my LGLS991 using Tapatalk
    08-07-2015 08:39 PM
  4. Harold_Lee's Avatar
    Yup. Had this phone for 2 days and this started. Also bluetooth won't turn on either. Tried clearing cache and rebooting phone.
    08-10-2015 11:03 AM
  5. sed51329's Avatar
    We have seen this on phones at our Sprint store. We've been exchanging them if they are in their two week return window, or sending them to their local Sprint repair center if they are more than 14 days out (as long as they have insurance, otherwise they have to contact LG)

    I tried double hard resetting the first device I saw with this issue, and the issue persisted.

    Posted via the Android Central App
    08-10-2015 11:11 PM
  6. dbwyld's Avatar
    I've been experiencing the exact same issue for about a week now. LG G4. Constantly blinking with no way to stop it or actually connect to Wi-Fi.
    08-11-2015 02:24 PM
  7. Harold_Lee's Avatar
    Looks like my phone lost its mac address ascend Bluetooth address. That would explain out
    08-11-2015 03:37 PM
  8. Harold_Lee's Avatar
    Check to see if they have a mac address
    08-11-2015 03:39 PM
  9. Jeremy Nelson4's Avatar
    I am now on my third phone in 40 days.

    Every 2 weeks or so, the wireless and bluetooth will stop working. They will either not turn on at all, or be stuck in turn on mode.

    I have done hard resets, factory restores, removed batteries, even decharged batteries.

    I have removed sim cards, removed sd cards and done everything I can short of rooting the phone.

    I have to keep total equipment protection on the damn phone because every 2 weeks like clockwork the wireless and bluetooth stop working.

    I take it into the sprint store, they dunno how to fix it, and they order me a new phone.

    I actually asked the guy at the sprint store, if this happens again, how many LG G4 phones they are going to let me have before I can just request another similarly priced phone.
    08-17-2015 04:25 PM
  10. Nick Brennan's Avatar
    If this happens to mine again, I'll be pissed. Happened once and had to return the phone already. Happened 5 days from buying the phone new. Since I originally bought the phone on the 3rd and then replaced it on the 7th, do I get another 14 days starting from the 7th with the replacement phone or does the 14 days end today? Thinking about getting the Samsung Edge plus now.
    08-17-2015 06:23 PM
  11. wafa510's Avatar
    Mine just did the same thing. Wi-Fi and Bluetooth stopped working and Sprint recognized my phone was a lemon and replaced it. I just picked up the new one today. It's like night and day when you get one that works properly. Sprint tried to fix the Wi-Fi and Bluetooth issues but couldn't. As long as you have insurance they will replace the phone.

    Posted via the Android Central App
    08-19-2015 07:31 PM
  12. Shiv Upadhaya's Avatar
    Hello Guys today I faced this issue while connecting to my wifi, I restarted the device it didn't worked then I opened the back and pulled the battery out for 5 minutes when I turned my device on the WIFI was off and when I tried to turn it on again it started blinking again, after calling the LG Customer Support they said me to do little things and it's working again!
    SO heres what to do
    goto Settings-General Tab-Apps then clear the data of these selected items mentioned below.
    1) Config Updater
    2) Download Manager
    3) Google Account
    4) Play Service
    5) Play Store
    6) Framework (Well I couldn't find it on my Phone)
    7) Home
    8) Setup Wizard
    9) Web Services
    10)Settings

    Clear all the data of these selected settings and I hope it will work. God Bless All of you And may God bless our Phones.
    Peace.
    08-28-2015 09:54 AM
  13. Doohickie's Avatar
    Let us know if that does it.

    Has anyone on a carrier other than Sprint had this problem?
    08-28-2015 10:00 AM
  14. Shiv Upadhaya's Avatar
    me me I'm from India i have no carrier xD
    08-28-2015 10:02 AM
  15. Flavio Maselli's Avatar
    I just tried the steps suggested by AMShiv Upadhaya on my LG G4, but had no luck. How is it possible for Sprint to sell a phone that doesn't work the way it was supposed to?... This phone is a major rip off!

    08-28-2015, 08:54 AMShiv Upadhaya
    Hello Guys today I faced this issue while connecting to my wifi, I restarted the device it didn't worked then I opened the back and pulled the battery out for 5 minutes when I turned my device on the WIFI was off and when I tried to turn it on again it started blinking again, after calling the LG Customer Support they said me to do little things and it's working again!
    SO heres what to do
    goto Settings-General Tab-Apps then clear the data of these selected items mentioned below.
    1) Config Updater
    2) Download Manager
    3) Google Account
    4) Play Service
    5) Play Store
    6) Framework (Well I couldn't find it on my Phone)
    7) Home
    8) Setup Wizard
    9) Web Services
    10)Settings

    Clear all the data of these selected settings and I hope it will work. God Bless All of you And may God bless our Phones.
    Peace.
    08-31-2015 07:34 PM
  16. Tyson Joubert's Avatar
    This morning my phone installed a OTA software update and since my WIFI no longer works. When I turn the wifi on the icon pulsates on and off then after a few minutes it switches off again, If I go into settings and try switch it on it says wifi switching on and then blanks out the on/off until it shows off again. I have yet to be able to switch it back on at all since the update.

    Just to add the above solution I tried without success. I definitely think it is a software issue as it was working fine before.
    09-01-2015 04:21 AM
  17. sed51329's Avatar
    I have had to replace a few G4's at work due to this issue. I've assumed it was a hardware issue actually, because even hard resets didn't solve the problem.

    Posted via the Android Central App
    09-01-2015 07:32 AM
  18. daved31415's Avatar
    Same problem with my Verizon LG G4 but it is intermittent. The WiFi will work for a period of time but once the WiFi icon flashing starts I have only been able to get WiFi working again by rebooting. Once there was no icon flashing but tapping on the available WiFi networks seemed to do nothing.

    WiFi has worked find for the 2.5 months that I've owned the phone. I did not see a message that the phone updated. My wife said her AT&T S5 updated yesterday. I'm not sure how to check when the last update was installed but I'm guessing there was something recently.
    09-18-2015 12:17 AM
  19. daved31415's Avatar
    A day later and I have only been able to maintain a WiFi connection for a minute or two all day. Using my Chromecast is no longer possible with the LG G4. Been using an only Samsung S3 and a laptop. This is why I don't like to let phones automatically update. I have no doubt that this issue is related to an update.

    When people are exchange phones again and again and yet WiFi worked flawlessly for months. Am I supposed to own two different android phones at all times to have redundancy?
    09-19-2015 12:12 AM
  20. Jessica Woychowski's Avatar
    I just tried the steps suggested by AMShiv Upadhaya on my LG G4, but had no luck. How is it possible for Sprint to sell a phone that doesn't work the way it was supposed to?... This phone is a major rip off!

    08-28-2015, 08:54 AMShiv Upadhaya
    Hello Guys today I faced this issue while connecting to my wifi, I restarted the device it didn't worked then I opened the back and pulled the battery out for 5 minutes when I turned my device on the WIFI was off and when I tried to turn it on again it started blinking again, after calling the LG Customer Support they said me to do little things and it's working again!
    SO heres what to do
    goto Settings-General Tab-Apps then clear the data of these selected items mentioned below.
    1) Config Updater
    2) Download Manager
    3) Google Account
    4) Play Service
    5) Play Store
    6) Framework (Well I couldn't find it on my Phone)
    7) Home
    8) Setup Wizard
    9) Web Services
    10)Settings

    Clear all the data of these selected settings and I hope it will work. God Bless All of you And may God bless our Phones.
    Peace.
    This sounds like all sorts of bad news
    09-20-2015 06:56 PM
  21. Flavio Maselli's Avatar
    I went back to the sprint store where I purchased my phone and was told LG agreed to replace all the defective G4s. The lead time is supposedly 1 week. This is a lot of inconvenience, but still better than having a brand LG G4 phone that doesn't work.
    09-24-2015 04:33 PM
  22. Nikkorasu's Avatar
    Let us know if that does it.

    Has anyone on a carrier other than Sprint had this problem?
    Yes! I've had wireless issues and I'm on T-Mobile. My Wi-Fi will work for awhile and then all of a sudden, nothing. I have to turn off the Wi-Fi and go back to 4G in order to get back on the net. I find when I go to turn my Wi-Fi on, the icon flashes like 5 times before it actually connects. Other than that, I love the phone. It's way better than my G3 ever was.
    09-25-2015 12:44 AM
  23. Lucus4u's Avatar
    Hello Guys today I faced this issue while connecting to my wifi, I restarted the device it didn't worked then I opened the back and pulled the battery out for 5 minutes when I turned my device on the WIFI was off and when I tried to turn it on again it started blinking again, after calling the LG Customer Support they said me to do little things and it's working again!
    SO heres what to do
    goto Settings-General Tab-Apps then clear the data of these selected items mentioned below.
    1) Config Updater
    2) Download Manager
    3) Google Account
    4) Play Service
    5) Play Store
    6) Framework (Well I couldn't find it on my Phone)
    7) Home
    8) Setup Wizard
    9) Web Services
    10)Settings

    Clear all the data of these selected settings and I hope it will work. God Bless All of you And may God bless our Phones.
    Peace.
    I tried these and didn't fix my G4 wifi issue. The wifi icon is always blinking and in settings it always says its "turning on" but the on/off button is greyed out and unselectable. Best I can tell from conversations with Sprint and LG, Sprint will get me a refurb since they cannot fix it and think its hardware related but its only 4 months old. LG wants me to send the phone to them which could be upwards of 2 weeks with no phone as they do not do loner phones. Rock and a hard place it seems. Luckily I have an unlimited data plan and Sprint really are the ones getting screwed since I eat up anywhere between 40 to 80gigs of data a month. I feel like its unfair that Sprint doesn't do anything more for their customers after a couple weeks of purchasing their phones. LG I king of understand but feel like in this day and age both places should try a little harder to accomidate consumers that have issues with their products.
    10-01-2015 11:58 AM
  24. HernanC88's Avatar
    I'm on T-mobile and it kinda happens to me... When I turn WiFi on it blinks 5 times before staying on. I think it wasn't happening before although I keep WiFi on most of the time.
    And also I'm having trouble with really slow WiFi at home even that I'm using 2.4ghz

    Posted via the Android Central App
    10-01-2015 10:54 PM
  25. jd898's Avatar
    bump. having the same problem with my LG G4 H815, unfortunately I bought my phone overseas and with no warranty and no way I can send it back for a replacement as stated earlier on the OP as a solution, previously posted on other part of forum (cant post link less than 10 posts) but didn't have much exposure.

    My LG G4 started acting in a unusual way, the wifi icon keeps flashing and on the wireless tab it says turning wifi-on but it never detects any wifi and can't turn it off and my bluetooth turns on and off and does not find any devices.I have tried rebooting and also soft and hard restore and nothing fixes it, even restarting it to factory settings does nothing to help the WIFI signal.
    10-28-2015 10:58 PM
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