12-01-2015 10:54 PM
tools
  1. nikki teuscher's Avatar
    nikki teuscher
    I set up a content lock on my photos and I know the pattern, but when I go to view the locked photos I'm unable to even see them at a glance and when I try to unlock them it says "This file is locked by another Google account and cannot be open", now I know which google account I set it up too I just can't figure out how to disable it. If anyone is able to help me it would be much appreciated!
    11-25-2015 03:28 PM
  2. Golfdriver97's Avatar
    Golfdriver97
    Do you have multiple Google accounts on the phone?

    Edit: welcome to the forums.
    11-25-2015 04:51 PM
  3. Golfdriver97's Avatar
    Golfdriver97
    Have you tried signing out of the one that isn't associated with the lock, then disabling it?
    11-27-2015 09:05 AM
  4. nikki teuscher's Avatar
    nikki teuscher
    Yes I've tried that
    11-27-2015 04:47 PM
  5. Golfdriver97's Avatar
    Golfdriver97
    Can you transfer them to your PC?
    11-27-2015 05:02 PM
  7. nikki teuscher's Avatar
    nikki teuscher
    I cannot it won't even allow me to see the pictures at all. Somehow they're locked under my google account but I can't figure out how to unlock them when I go on my google account.
    12-01-2015 10:54 PM
« Why does my Verizon LG G4 Email display different after the update? | Noise canceling when in call with somebody - not phone call. How can I turn it off? »

Similar Threads

  1. Where is the + sign on a Samsung S4 mini?
    By AC Question in forum Samsung Galaxy S4 Mini
    Replies: 3
    Last Post: 12-13-2015, 03:41 PM
  2. How do I delete photos from backup?
    By AC Question in forum General Help and How To
    Replies: 1
    Last Post: 12-01-2015, 04:03 AM
  3. Samsung Galaxy 4 on Straight Talk Root, Has Anyone Successfully Rooted It?
    By Kurt W in forum Samsung Galaxy S4
    Replies: 1
    Last Post: 11-28-2015, 05:27 PM
  4. lock volume control
    By gpz828 in forum Nexus 5X
    Replies: 0
    Last Post: 11-25-2015, 03:22 PM
  5. Photos and videos disappeared, how can I get them back?
    By AC Question in forum General Help and How To
    Replies: 0
    Last Post: 11-25-2015, 03:20 PM
LINK TO POST COPIED TO CLIPBOARD