1. Jag P's Avatar
    I got my LG G4 through the UK Insiders Campaign back in May.
    Build Number: LMY47D
    Software Version: VX10a-EUR-XX
    Kernel Version: 3.10.49
    Model: LG-H815

    Im trying to update to Marshmallow via the LG Bridge,which has recognised my phone and recognised there is a Marshmallow update available.

    However, its been stuck at "Preparing phone for update... 100%" and not moving!

    Any way to get this update flashed on to my device, baring in mind I haven't rooted!

    Cant believe I backed up & wiped my phone before I did this! argh.
    12-01-2015 06:50 PM
  2. belodion's Avatar
    How long has it been stuck? That preparing thing can take a long time.
    12-01-2015 07:39 PM
  3. Jag P's Avatar
    Over 20min at least
    Three timer stops at 25secs and doesn't move

    Posted via the Android Central App
    12-02-2015 01:36 AM
  4. Jag P's Avatar
    Any ideas out there?

    Posted via the Android Central App
    12-02-2015 10:41 AM
  5. anon(9744790)'s Avatar
    I'm having the same exact issue for my LG G4 F500L model.
    12-02-2015 02:27 PM
  6. caffeinated pants's Avatar
    Are you using Bridge on a Mac or PC? I hear the Mac version doesn't work properly for updates.
    12-02-2015 06:44 PM
  7. Jag P's Avatar
    PC. Think it looks like it's an issue with the firmware that came with the pre-release G4 we got through the lg campaign

    Posted via the Android Central App
    12-03-2015 07:25 PM
  8. Jag P's Avatar
    anyone have any ideas??
    12-04-2015 03:37 PM
  9. caffeinated pants's Avatar
    Have you considered upgrading using the LG UP tool? That way you could side-step any issues with LG Bridge.

    12-04-2015 04:21 PM
  10. MudasarAli's Avatar
    I got the phone from the insiders too. im having the same problems. have you fixed the problem?
    01-11-2016 02:23 PM
  11. Jag P's Avatar
    nope, no fix!
    doesnt look like 6 will be hitting this g4
    01-19-2016 03:59 PM

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