03-09-2017 05:43 PM
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  1. Chris Rosas's Avatar
    It looks like many lg g4 manufactured before September ....fail.....they suddenly go blank and once turned on go into an infinite boot loop .....what do you guys know about it? ....mine was 6 months old....manufactured may

    Posted via the Android Central App
    Muawiya Al-Anazi likes this.
    12-16-2015 10:00 AM
  2. bluerobin's Avatar
    Mine has been in for repair once already and now awaiting a replacement. Bought it September 3rd. Manufactured in May. We bought 3 and mine is the only one that went south.
    12-16-2015 12:36 PM
  3. troshs's Avatar
    Bought one in August....have had no issues yet. Did Lg make an official statement on this?

    Posted via the Android Central App
    12-16-2015 12:40 PM
  4. belodion's Avatar
    Mine is one of the early ones....no problems.
    12-16-2015 12:58 PM
  5. caffeinated pants's Avatar
    I have an early model H815 as well, no problems. I am always leery of threads starting with pure speculation stated as 'fact'. There have been a number of people reporting that their phones got stuck in a boot loop, but claims that those issues a due to a hardware problem are pure speculation, as are claims that "any G4 manufactured before [insert random month of the year here] is affected". Look at any Nexus phone or tablet forum on xda and you'll see posts complaining about boot loops after every round of OTAs that Google makes available for their own devices. Many people with Nexus 7 (2013) tablets, for example, had this same problem with almost every version of Lollipop. This is a rather common problem on recent versions of Android and occurs on a wide range of devices and the commonailty seemed to be OTAs that went wrong somehow, not hardware. The more tech-savvy Nexus users tend to fix that problem by wiping their devices and flashing a full current factory image, and then proceed to root them again and add custom recovery images and what not. That process is not quite as straight-forward on non-Nexus devices, but various tools are available. In the case of the G4, you can initiate a factory reset from inside and outside the OS, use LG Bridge to flash the current system image, or use LGUP to wipe and flash the current ROM onto the device.
    TNCattleDog and thebutler93 like this.
    12-16-2015 01:51 PM
  6. tardus's Avatar
    I'm what you'd call an early adopter of the G4. I got one from the first batch that arrived at my local T-Mobile store - and no problems.
    The title of this thread is misleading.
    12-16-2015 04:57 PM
  7. anon(782252)'s Avatar
    I bought my G4 the first day Sprint had it available, manufacturing date of May. It ran flawlessly for me until I traded it in 11 days ago when I switched to T-Mobile.
    12-16-2015 05:17 PM
  8. returnmyjedi's Avatar
    Got mine in May, not a single issue

    Posted via the Android Central App
    12-16-2015 05:35 PM
  9. Jeremiah Bonds's Avatar
    pre-ordered mine, got it when it came out.. failed the first week of this month. so 6 months?
    Chris Rosas and Im Broken like this.
    12-17-2015 12:54 AM
  10. Mike Branch's Avatar
    I pre ordered mine at Best Buy Verizon. I just had mine replaced. I was in middle of navigation, and just rebooted several times and screen went black. You can get to the bootloader, only after battery pull, but just reboots and goes black... Love the phone though. Hope this is better.

    Posted via the Android Central App
    Chris Rosas and Im Broken like this.
    12-17-2015 01:35 AM
  11. Kko 5's Avatar
    My H815 is running smoothly since May...NO PROBLEMS AT ALL...Super Dooper!!!

    Posted from my LG G4
    12-17-2015 03:39 AM
  12. gendo667's Avatar
    My first G4 bit the dust recently. Purchased the day it came out in June on T-Mobile. They swapped it out in a couple of days via UPS. Other than not having my phone for a couple of days it was relatively painless.

    I thought I read it was G4's manufactured before August that were prone to this problem. Could be wrong.
    Chris Rosas likes this.
    12-17-2015 07:10 AM
  13. GrooveRite's Avatar
    H815 here since launch.....running great!!
    12-17-2015 07:22 AM
  14. TNCattleDog's Avatar
    Uh Oh! Looks like I'll be joining this list. G4 purchased in July, serial number begins with 505 and I'm on Verizon.

    Phone has been working flawlessly until this morning when it dropped a call, now won't connect to the network and is getting very hot. Shut down once but was able to restart it. No boot loop... yet. Also can't get location to work.

    Going to do a hard reset and see what happens.

    David

    Edit: This is even more strange.. and I wonder if its a network issue rather than a phone issue. I can make and receive calls now. Can not access google Play store , google + and photos. AND my date and time is Sat June 20th 6:15pm!

    EDIT #2: So in my case the above mentioned in my post may be a network error. After setting the correct date and time and turning off network sync for date and time, everything is working properly again.
    Interesting thing is my battery dropped from 100% down to 60% in just two hours. I'll update this post more if it turns out to be a hardware issue.
    gendo667 likes this.
    12-17-2015 10:08 AM
  15. gendo667's Avatar
    Good luck man. Once mine went into the boot loop, there was no saving it. Tried the hard reset and it tried to take a couple of times. It got to the sign in process and rebooted.
    Im Broken likes this.
    12-17-2015 10:14 AM
  16. Jeremiah Bonds's Avatar
    Do we know if this is the motherboard or what? I still have mine and I would love to see if I can buy parts to replace it. The G4's construction is one of the easiest phones to open and close.. I voided my warranty. I've talked with LG and might consider sending it back after the holidays though.
    gendo667 likes this.
    12-17-2015 01:41 PM
  17. gendo667's Avatar
    Do we know if this is the motherboard or what? I still have mine and I would love to see if I can buy parts to replace it. The G4's construction is one of the easiest phones to open and close.. I voided my warranty. I've talked with LG and might consider sending it back after the holidays though.
    The best explanation I've read is it's a "hardware issue". I didn't do too much digging around online. Maybe someone else would know better.
    12-17-2015 01:48 PM
  18. Skooby_Snacks's Avatar
    I'm what you'd call an early adopter of the G4. I got one from the first batch that arrived at my local T-Mobile store - and no problems.
    The title of this thread is misleading.
    Very misleading. And it raises false alarms for many users of the G4 to think that their phone is affected by this so called defect. Talk about a knee jerk reaction.
    TNCattleDog likes this.
    12-17-2015 05:46 PM
  19. TNCattleDog's Avatar
    Very misleading. And it raises false alarms for many users of the G4 to think that their phone is affected by this so called defect. Talk about a knee jerk reaction.
    Agreed. Proof of a CREDIBLE source of info would be very helpful.

    David
    12-17-2015 05:53 PM
  20. benchph's Avatar
    I bought my H815 last August.

    Running v10e-sea-xx

    So far so good
    12-17-2015 06:57 PM
  21. mbbarron's Avatar
    Got my in July from Best Buy for Verizon. Have had some issues with it but not the phone stuck in boot loop. Have had issues with my texts going through. Did a factory reset less than a week ago and seems to be good again. Battery not draining as quickly anymore but I have noticed some issues with some Google apps not running like they should. Not sure what to do about that. Might just be that I haven't updated all the apps yet since the reset.
    12-17-2015 10:22 PM
  22. Patrick Kolnberger's Avatar
    I have the boot loop defect. Build date is May. S/N starting with 505 (5=2015 - 05=the month/May). Nothing works to resolve the issue. LGUP, LG bridge, LG flash tool do not work. The phone will not stay powered on long enough to flash the device before it loops or shuts down again.
    12-17-2015 11:54 PM
  23. bobby35ny's Avatar
    I have an early model H815 as well, no problems. I am always leery of threads starting with pure speculation stated as 'fact'. There have been a number of people reporting that their phones got stuck in a boot loop, but claims that those issues a due to a hardware problem are pure speculation, as are claims that "any G4 manufactured before [insert random month of the year here] is affected". Look at any Nexus phone or tablet forum on xda and you'll see posts complaining about boot loops after every round of OTAs that Google makes available for their own devices. Many people with Nexus 7 (2013) tablets, for example, had this same problem with almost every version of Lollipop. This is a rather common problem on recent versions of Android and occurs on a wide range of devices and the commonailty seemed to be OTAs that went wrong somehow, not hardware. The more tech-savvy Nexus users tend to fix that problem by wiping their devices and flashing a full current factory image, and then proceed to root them again and add custom recovery images and what not. That process is not quite as straight-forward on non-Nexus devices, but various tools are available. In the case of the G4, you can initiate a factory reset from inside and outside the OS, use LG Bridge to flash the current system image, or use LGUP to wipe and flash the current ROM onto the device.
    That's not true, boot loop connected to the PC. PC don't see the phone attached. I have 3 phones so far one is looping today, tried bridge. So far no go

    Posted via the Android Central App
    Wingerr likes this.
    12-18-2015 12:20 AM
  24. bobby35ny's Avatar
    Now the phones are getting a few months old the looping problem is starting to appear. Must be a defect. If you google you will see many users with the same problem.

    Posted via the Android Central App
    12-18-2015 12:27 AM
  25. les7699's Avatar
    I bought mine in June. Last week it started the reboot loop. I didn't realize til this thread that others had the same problem. Sprint acted like they never saw the issue before
    12-18-2015 12:28 AM
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