1. karixfu's Avatar
    Hi

    My G4 storage seems to be combining the internal and sd card storage together when calculating.

    For eg. For spotify, I have 14.78gb on the sd card and when I clear some of that storage, the internal storage reflects the amount cleared but the sd card storage remains unchanged.

    Moreover when I click on 'Apps' and 'Sort by Size" under "on SD Card', it doesnt show that spotify has 14.78gb of data.

    - Is this a common issue?
    - Shouldnt the storages be separate?
    - And why isnt the data reflected accurately under the SD Card?

    Attached are some screenshots to detail what I mean

    Original Internal
    Internal and SD Card Storage are the same??-original-internal-storage.jpg

    Original SD Card
    Internal and SD Card Storage are the same??-original-sd-card-2.jpg

    Original Spotify
    Internal and SD Card Storage are the same??-original-spotify.jpg

    Cleared Spotify
    Internal and SD Card Storage are the same??-cleared-spotify.jpg

    Cleared Internal
    Internal and SD Card Storage are the same??-cleared-internal.jpg

    Uncleared SD Card
    Internal and SD Card Storage are the same??-uncleared-sd-card.jpg

    Inaccurate Data Tabulation on SD Card - First one is Google Translate, not Spotify
    Internal and SD Card Storage are the same??-inaccurate-data-tabulation-sd-card.jpg
    01-29-2016 11:10 PM
  2. Rukbat's Avatar
    Spotify keeps internal data (where you are in which track, etc.) in internal storage. That's what you're clearing. It keeps (probably) music tracks on the SD card - you don't want that cleared.

    The phone appears to be working normally.
    tardus likes this.
    01-31-2016 04:59 PM
  3. karixfu's Avatar
    Hi Rukbat, thanks for the reply.

    Hmm no. Its exactly when I clear the SD card data, the internal storage is seemingly cleared instead whereas the SD card doesnt seem to.be cleared as shown in the pics.

    In the example shown above, I undownloaded a playlist of music tracks.

    There are also examples for other apps like Manga Rock. When i clear the downloaded manga (which is shown to be stored on the sd card), the internal storage is cleared instead.

    Its just so weird
    02-01-2016 09:29 PM
  4. karixfu's Avatar
    Anyone?
    02-06-2016 07:45 PM

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