1. mandymae1981's Avatar
    Just got a lgg4 from someone and it seemed fine. I put a tempered glass screen protector on it and now it seems like it is having trouble waking up.
    02-23-2016 10:36 AM
  2. N4Newbie's Avatar
    Waking up at anytime? Or, just after a phone call?

    If the latter, then the screen protector could be interfering with the proximity detector. Not sure where it is located on the G4...
    02-23-2016 10:51 AM
  3. Rumman Ashraf's Avatar
    I think you are using marshmellow and if so try waking up the phone in a place where there is bright light. I have the same problem i think. Mine wont wake up in a dark/low lit room. Let me know if your issue is fixed if decide to remove the glass protector.
    02-24-2016 10:54 PM

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