LG G4 Possible water damage?

[AC Question]

My LG G4 recently stopped working and I was wondering if it was water damage. Even though the liquid indicator on it is still white (not red/pink), is there a chance that it could still be damaged by water? I left it in the shower and some water droplets might have landed on it and that's it. It worked for the whole day after that, but the next day mid-afternoon, the screen turned black and went on a constant rebooting cycle. I already went to my T-Mobile store and they confirmed that it wasn't a problem with the battery. I still have warranty on the phone, but if they find out that it was water damage, how much would I be charged for?

 

[B. Diddy]

Welcome to Android Central! You could contact LG, since it might also be related to this: LG admits G4 bootloop problem is a hardware fault, will repair affected devices - Android Authority

 

[tardus]

My LG G4 recently stopped working and I was wondering if it was water damage. Even though the liquid indicator on it is still white (not red/pink), is there a chance that it could still be damaged by water? I left it in the shower and some water droplets might have landed on it and that's it. It worked for the whole day after that, but the next day mid-afternoon, the screen turned black and went on a constant rebooting cycle. I already went to my T-Mobile store and they confirmed that it wasn't a problem with the battery. I still have warranty on the phone, but if they find out that it was water damage, how much would I be charged for?

Are you an early G4 owner? what are the first four serial numbers of your phone? 505 or 506 are examples of earlier production runs.

 

[benchph]

Unlikely water damage. Most likely boot loop issue with earlier models.

 

[Jewlies]

My serial number does start with 505. It is quite unfortunate. I had to pay a $20 processing fee for T-Mobile for LG to ship me a new phone, and me shipping my phone back. -Thread Owner

 

[Jewlies]

Is it possible for that to happen with water damage though?

 

[benchph]

Nope. Unless to submerge the phone in water for a long time.

 

[tardus]

My serial number does start with 505. It is quite unfortunate. I had to pay a $20 processing fee for T-Mobile for LG to ship me a new phone, and me shipping my phone back. -Thread Owner

I suggest you call T-Mobile and explain it is a known problem and you should be credited back the $20 fee. LG has admitted there is a problem. If they are of no help speak to a supervisor. Being extra friendly always is the best way to go.

I'm using a 505 SN too. No problems ... so far.

Good luck.