1. Niko Welch's Avatar
    Had this g4 for a few months now and have had no problems. Bluetooth was connected fine to speakers and a fitbit. A couple of days ago I noticed the bluetooth was off, when I tried to turn it back on it looks as if it is turning on but then shuts off automatically on its own. I've tried restarting the phone, taking the battery out and replacing it with another battery as well as a network reset. Trying to avoid a factory reset. Any other suggestions??

    Posted via the Android Central App
    03-23-2016 09:35 AM
  2. B. Diddy's Avatar
    How about Safe Mode? https://support.t-mobile.com/docs/DOC-21962
    03-23-2016 03:18 PM
  3. Niko Welch's Avatar
    Not sure once to do once there

    Posted via the Android Central App
    03-24-2016 10:09 PM
  4. B. Diddy's Avatar
    Safe Mode prevents all 3rd party apps (i.e., that weren't preinstalled) from functioning. If the problem goes away in Safe Mode, then you know that one of those 3rd party apps is causing the problem. If the problem persists in Safe Mode, it's more likely to be a firmware or hardware issue (which will be harder to fix).
    03-27-2016 03:02 PM
  5. ririti's Avatar
    I have the same problem...tried safe mode and it still immediately shuts off when I turn it on.
    06-22-2016 10:40 AM
  6. noturbizniss's Avatar
    Anyone figure this out? I have this sporadically. For last 2 days it's been constant.
    01-17-2017 05:40 PM

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