1. AC Question's Avatar
    Hey all, so some backstory, this thing used to last for 2 days, and now it just doesn't. I have tried a factory reset etc, I am beginning to think it's my battery.

    I just got a new device because my last one just wouldnt turn on after setting it down one day, it is always very hot (running around 106 if the screen is on). My battery usage on the graph is a straight plummet, I get about 9 hours per full charge and I keep my screen at 30% with all services off besides data.

    I am wondering if I have a faulty battery and that is why my brand new device is having the same issue as my old one.

    I use a Tenergy quick charger, I have tried using the Qualcomm snapdragon battery guru but it says it is incompatible with my device, I have wiped my SD card to be sure there wasnt a corruption issue there, and I have wiped the phone as of 2 days ago.

    I have also tried using safe mode to see if it minimizes drain but it does not.
    05-08-2016 06:33 PM
  2. Rukbat's Avatar
    My battery usage on the graph is a straight plummet
    Do you mean a diagonal line? Or a drop to zero? If the latter, the battery has a dendrite and has to be replaced.

    I use a Tenergy quick charger, I have tried using the Qualcomm snapdragon battery guru but it says it is incompatible with my device
    Since there's more than one way to quick charge, use the charger supplied by the manufacturer. Using the wrong charger can ruin the battery.

    I have wiped my SD card to be sure there wasnt a corruption issue there
    There still could be. Remove the card to make sure the card isn't causing the problem. (Formatting a card with a bad cell leaves the bad cell.)
    05-08-2016 06:42 PM
  3. belodion's Avatar
    Welcome to the G4 forum.

    Yes, I'd say that a bad battery is likely.
    Was the change sudden or gradual?
    Do your battery usage stats indicate any abnormal users of charge?
    zwalk likes this.
    05-08-2016 06:49 PM
  4. zwalk's Avatar
    Honestly the last few months have been a blur I just started nursing school haha.

    The battery life has tanked pretty quickly, my old phone had some issues that this new one isnt so I am wondering if it was beating my battery up.

    My battery stats look normal, this phone is a screen hog as we know, so lots allocated to screen, around 40%-50%, but everything else is relatively low. I have checked for outstanding apps that are causing drain, I just purchased a battery and I am charging on the OEM charger to see if that makes a difference as well.


    Thank you for the welcome by the way, I appreciate your response
    belodion likes this.
    05-08-2016 06:57 PM
  5. zwalk's Avatar
    I just removed the SD card, it's not a straight plummet just a diagonal line that seems steeper than most I have seen on the forums. The tenergy charger is supposed to be LG G4 compatible
    05-08-2016 07:20 PM
  6. TheMarcus's Avatar
    Did you just get Marshmallow?
    05-09-2016 01:19 AM
  7. zwalk's Avatar
    Did you just get Marshmallow?
    Umm, I got it a while ago. Pretty close to when it was released.
    05-09-2016 11:12 AM
  8. tardus's Avatar
    Hey all, so some backstory, this thing used to last for 2 days, and now it just doesn't. I have tried a factory reset etc, I am beginning to think it's my battery.

    I just got a new device because my last one just wouldnt turn on after setting it down one day, it is always very hot (running around 106 if the screen is on). My battery usage on the graph is a straight plummet, I get about 9 hours per full charge and I keep my screen at 30% with all services off besides data.

    I am wondering if I have a faulty battery and that is why my brand new device is having the same issue as my old one.

    I use a Tenergy quick charger, I have tried using the Qualcomm snapdragon battery guru but it says it is incompatible with my device, I have wiped my SD card to be sure there wasnt a corruption issue there, and I have wiped the phone as of 2 days ago.

    I have also tried using safe mode to see if it minimizes drain but it does not.
    Do you have a strong signal most consistently - wifi or data? Are you frequently in poor service area? Just want to rule that outl
    05-09-2016 05:19 PM
  9. zwalk's Avatar
    Umm, give and take sometimes I drop to 1x in our apartment but I usually have wifi disabled unless Im at home or at school
    05-09-2016 10:32 PM
  10. wpavlik2's Avatar
    Mine has taken to battery drain as of late, too.
    I'm trying to figure out what's going on with it. I also have my "Photos have stopped" message ALL THE TIME! I report it all the time, but no updates to fix it.

    Hmmmmm....
    05-10-2016 09:14 AM
  11. zwalk's Avatar
    So to update... GSAM showed my phone temp at 124 degrees today randomly. I deleted Facebook and Facebook messenger with no improvements. I also tried a factory reset which for some reason kept me on Marshmallow... Will probably reset again today. I get 10 hours on 25% brightness. This is absurd
    05-18-2016 04:18 PM
  12. belodion's Avatar
    So to update... GSAM showed my phone temp at 124 degrees today randomly. I deleted Facebook and Facebook messenger with no improvements. I also tried a factory reset which for some reason kept me on Marshmallow... Will probably reset again today. I get 10 hours on 25% brightness. This is absurd
    Factory Resetting doesn't reset the phone to the version of the OS that it had when new.

    You're now using a replacement battery?
    05-18-2016 05:13 PM

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